Content Operations Executive

Eloelo; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

Eloelo, based in Bengaluru, is seeking a detail-oriented Content Operations Executive to manage daily workflows in the Trust & Safety domain. You will coordinate operational tasks, validate content accuracy, and prepare reports for stakeholders.

This role offers hands-on exposure to operational execution and opportunities to enhance your skills in data management and cross-functional collaboration. Ideal candidates should possess strong communication skills and proficiency in Excel.

Qualifications

• Strong communication skills, both written and verbal.
• Good analytical and organisational skills.
• Proficient in MS Excel / Google Sheets for data preparation and reporting.
• Proactive, detail-oriented, and able to work independently.
• Prior experience in operations and video is a plus.

Responsibilities

• Manage day-to-day operational activities, including CMS video uploads and Content QC.
• Review, validate, and ensure accuracy of content before it goes live.
• Coordinate with internal teams and partners to resolve operational queries.
• Track and prepare operational and performance reports.
• Monitor content status and identify issues affecting timelines or quality.
• Assist in improving operational workflows and process efficiency.
• Support ad-hoc operational tasks as needed.

Skills

Strong communication skills

Good analytical skills

Organisational skills

Proficient in MS Excel / Google Sheets

Prior experience in operations

Job description

Eloelo is India’s leading live entertainment platform, bringing creators and communities together through interactive experiences. With millions of users and a thriving creator ecosystem, we are on a mission to reimagine how Bharat entertains.

Master is one of Eloelo’s flagship apps - a skill-first, outcome-driven learning platform focused on helping users build real-world capabilities through structured content and guided journeys.

About the Role

We are seeking a detail-oriented and proactive Content Operations Executive to support the operations team in managing day-to-day workflows in the Trust & Safety domain. The role involves coordinating operational tasks, handling internal and external queries, managing the Content Management System (CMS), reviewing quality and fact-checking content before it goes live on the app. The candidate will also be responsible for preparing and maintaining regular reports for various stakeholders to support decision-making and operational tracking.

Key Responsibilities

• Manage day-to-day operational activities, including CMS video uploads and Content QC.
• Review, validate, and ensure accuracy of content before it goes live on the app (QC).
• Coordinate with internal teams, creators, and partners to resolve operational queries and ensure timely execution.
• Track, compile, and prepare operational and performance reports for internal stakeholders and external agencies.
• Monitor content status, identify issues or gaps, and proactively flag risks impacting timelines or quality.
• Assist in improving operational workflows, documentation, and process efficiency.
• Support the Operations team/Creative producers with ad-hoc operational tasks as needed.

Skills & Qualifications

• Strong communication skills, both written and verbal.
• Good analytical and organisational skills.
• Proficient in MS Excel / Google Sheets for data preparation and reporting.
• Proactive, detail-oriented, and able to work independently.
• Prior experience in operations and video is a plus.

What You Will Gain

• Hands-on exposure to end-to-end operational execution, including CMS management, content validation, and app go-live processes.
• Practical experience in managing operational data, reporting, and coordination across internal teams and external partners.
• Opportunity to work closely with cross-functional teams, build strong execution and process-improvement skills, and gain a deeper understanding of content-led platform operations.