Counsellor

White Force Outsourcing Services; Ernakulam, Kolkata District, Mumbai; On-site; INR 350,000 - 480,000; Full time

Benefits offered by this job

Industry-leading perks

Ownership & growth

Young team

Fast-paced culture

Cutting-edge tech exposure

Mentorship network

Impact on students

Job summary

White Force Outsourcing Services seeks Consultants for its Experience Centre in a full-time, office-based role. You will mentor students on study abroad journeys, helping them shortlist courses and universities, ensuring seamless admissions and enrollments, and delivering an exceptional experience throughout their journey with us.

You will own the student journey, guide admissions processes, manage application progress, and coordinate post-offer steps with visa teams, while executing sales

Qualifications

• Must have a graduate/MBA degree in business, management, psychology, or related field.
• 1–5 years of experience; ed-tech experience is a plus.
• Strong sales and negotiation skills with a student-first mindset.
• Exceptional research abilities.
• Excellent verbal and written communication; persuasive and guiding.
• Strong multitasking and project management under tight deadlines.

Responsibilities

• Own the student journey; onboard, counsel, follow up for student success.
• Provide expert guidance on admissions processes, exams, eligibility.
• Build trusted relationships as primary coach for admission guidance.
• Track application progress and resolve bottlenecks.
• Coordinate post-offer steps with Visa team and international offices.
• Implement sales strategies and meet intake targets.

Skills

Sales & negotiation

Student-first mindset

Research abilities

Verbal & written communication

Multitasking & project management

Relationship building

Education

Graduate/MBA degree in business/management/psychology

Job description

Job Description Consultant | Experience Centre
Department: Student Counselling / Sales
Employment Type: Full-Time, Work From Office
Work Schedule: 6 Days a Week
Experience: 15 Years

About the Role

We are seeking passionate and dynamic individuals to join our team as Consultants at our Experience
Centre. our Consultants serve as student-first mentors, guiding and supporting students
through their study abroad journey. From helping them shortlist the right-fit courses and universities to
ensuring a seamless admission and enrollment process, you will play a pivotal role in transforming their
dreams into reality.
As the primary point of contact, you will be responsible for ensuring student satisfaction, fostering trust, and
delivering an exceptional experience throughout their journey with us.

Key Responsibilities:

1. 1. Ownership of Student Journey: Manage a portfolio of students, including on boarding, detailed counselling, regular follow-ups, and ensuring their overall success.
2. 2. Expert Guidance: Build a deep understanding of university admissions processes, intake cycles, and eligibility requirements, including exams like GRE, GMAT, IELTS, and TOEFL.
3. 3. Relationship Management: Establish and maintain trusted relationships with students as their dedicated coach for all admission-related guidance.
4. 4. Application Progress Tracking: Regularly review and track the progress of student applications to identify and resolve bottlenecks.
5. 5. Post-Offer Coordination: Execute post-offer processes, collaborating with the Visa team and international offices to ensure timely outcomes.
6. 6. Sales Strategy Execution: Implement effective sales strategies and consistently meet target numbers during intake cycles.

What You Bring:

1. 1. A graduate/MBA degree in business, management, psychology, or a related field.
2. 2. 1 to 5 years of experience (experience in ed-tech is a plus).
3. 3. Strong sales and negotiation skills with a student-first mindset.
4. 4. Exceptional research abilities.
5. 5. Excellent verbal and written communication skills, with the ability to present, persuade, and guide effectively.
6. 6. Strong multitasking and project management skills, capable of working under tight deadlines.

What We Offer:

• 1. Industry-leading perks and benefits.
• 2. A phenomenal work environment with massive ownership and growth opportunities.
• 3. A young, enthusiastic team across tech, marketing, PR, editorial, social media, and events.
• 4. A fast-paced, fail-fast culture with quick iterations and deployments.
• 5. Opportunities to work on cutting-edge technologies and lead teams in the future.
• 6. Access to a world-class mentorship network.
• 7. The chance to make a direct and meaningful impact on students making life-changing decisions about their higher education abroad.

Note: This is a full-time, office-based role with a six-day work week.