Conference Sales Support

Argus Media group; Mumbai; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary and commission

Group pension scheme

Group healthcare and life assurance

Flexible working environment

25 days holiday with annual increase

Subsidised gym membership

Season ticket travel loans

Cycle to work scheme

Extensive training

Job summary

Argus Media Group is seeking a Sponsorship Sales Support professional to maintain data accuracy, oversee Salesforce-driven processes, and coordinate sponsor onboarding and compliance. The role emphasizes data integrity, cross‑team collaboration, and continuous process improvement within a hybrid work model.

You will handle CRM administration, reporting, and data governance while liaising with Sales, Compliance, Legal and Operations to ensure smooth sponsorship cycles and real‑time data accuracy.

Qualifications

• 3+ years in a sales support, operations, CRM administration or similar role.
• Prior experience with Salesforce or another CRM platform is desirable.
• Exposure to media, events or sponsorship businesses is an advantage.
• Bachelor’s degree in business, commerce, marketing, or a related field preferred.

Responsibilities

• Create, update and maintain opportunities, products, pricing, and inventory in Salesforce.
• Own and execute all backend Salesforce tasks, workflows and system fixes.
• Process upgrades, downgrades, cancellations and all sponsorship contract change requests.
• Always keep deal records accurate and updated.
• Act as the first point of contact for sales queries related to Salesforce, data issues, or deal entry.
• Run KYC / Screening checks on new/changed Accounts, manage resulting KYC cases in Salesforce, and hand‑off/track with Compliance to closure.

Skills

Excel

Reporting tools

Education

Bachelor’s degree in business/commerce/marketing

Tools

Salesforce

Job description

Role Purpose

The Sponsorship Sales Support role exists to keep deals, data and compliance accurate, consistent and under control so that the sales team can focus on selling and leadership can confidently rely on the numbers. This role is essential in maintaining high‑quality data, ensuring process compliance, and supporting operational efficiency across the sponsorship sales cycle.

Salesforce & Deal Administration

• Create, update and maintain opportunities, products, pricing, and inventory in Salesforce.
• Own and execute all backend Salesforce tasks, workflows and system fixes.
• Process upgrades, downgrades, cancellations and all sponsorship contract change requests.
• Always keep deal records accurate and updated.
• Act as the first point of contact for sales queries related to Salesforce, data issues, or deal entry.
• Run KYC / Screening checks on new/changed Accounts, manage resulting KYC cases in Salesforce, and hand‑off/track with Compliance to closure. Keep Account/Opportunity statuses in sync with approvals.

Sponsor Onboarding & Compliance

• Coordinate and complete onboarding for key sponsors, ensuring all documentation and internal steps are fulfilled.
• Conduct manual compliance check for all relevant sponsors and partners.
• Complete vendor qualification forms, documentation, and follow‑up with internal stakeholders where required.
• Liaise with the legal team on the client with any requested contract amendments.

Data Integrity & Reporting

• Handle ad‑hoc data pulls and reporting requests for management, finance, and operations teams.
• Maintain and regularly update the Conference Master, deal trackers, and other sales support databases.
• Ensure all sponsorship records, trackers and dashboards consistently reflect accurate real‑time data.

Sales Operational Support

• Work closely with sales leads, operations and finance to ensure sponsorship deals move smoothly through internal workflows.
• Flag data discrepancies, compliance issues or commercial risks promptly and propose corrective action.
• Support continuous improvement initiatives across sales processes, data governance and systems.

Cross‑Team Collaboration

• Work closely with Operations to ensure sold sponsorship items are delivered correctly (branding, digital placements, onsite activations, etc.).
• Liaise with Marketing to ensure sponsor logos, profiles and assets are correct and up to date.
• Assist with pre‑event and post‑event data coordination.

AI, Automation & Sales Enablement

• Identify opportunities to simplify, automate and improve sales processes using AI and technology.
• Help design, test and implement new workflows, tools and best practices that increase sales productivity and data quality.
• Champion the adoption of AI across the sales team, acting as a super‑user and trusted point of support.
• Partner with Sales Leadership, Salesforce and Technology teams to drive continuous improvement and operational excellence.
• Track adoption, measure impact and recommend enhancements to maximise business value.

Experience

• 3+ years in a sales support, operations, CRM administration or similar role.
• Prior experience with Salesforce or another CRM platform is desirable.
• Exposure to media, events or sponsorship businesses is an advantage.
• Bachelor’s degree in business, commerce, marketing, or a related field preferred.

Attributes

• Commercially focused and results-oriented
• Credible and respected by peers
• Proactive, analytical and solutions-driven
• Coachable with a growth mindset
• Strong attention to detail and execution discipline
• Enthusiastic about AI, automation and continuous improvement, with a willingness to experiment, learn and influence others to adopt new ways of working.
• Excellent attention to detail and ownership of data quality.
• Ability to manage multiple workflows with accuracy and speed.
• Confident working with Finance, Legal, Compliance and Operations stakeholders.
• Strong Excel/Sheets skills and comfort with reporting tools.

What’s in it for you

Our rapidly growing, award‑winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high‑performing team committed to building our success.

• Competitive salary and commission scheme
• Group pension scheme
• Group healthcare and life assurance scheme
• Flexible working environment
• 25 days holiday with annual increase up to 30 days
• Subsidised gym membership
• Season ticket travel loans
• Cycle to work scheme
• Extensive internal and external training

Hours

This is a full‑time position operating under a hybrid model, with three days in the office and two days working remotely. Office hours are Monday through Friday from 09:00 to 18:00, with a one‑hour lunch break.