Commercial Manager (Apparel Retail Store)

Glan Management Consultancy; Thrissur; On-site; INR 600,000 - 800,000; Full time

Job summary

Glan Solutions in Thrissur is seeking a Commercial Manager to lead the store team, drive sales, and oversee overall store performance. The role emphasizes team leadership, seasonal planning, and maintaining brand standards within a fashion retail environment.

You will focus on customer experience, stock control, and staff development to meet sales targets and ensure smooth operations. Experience in apparel retail and a graduate qualification are preferred.

Qualifications

• 2+ years of experience in apparel retail.
• Graduate qualification in any discipline.

Responsibilities

• Lead a team and drive sales to achieve targets.
• Manage store performance and coaching of staff.
• Drive sales targets, seasonal planning and staffing levels.
• Enforce brand guidelines for visual merchandising.
• Enhance customer experience by building relationships and collecting feedback.
• Ensure efficient stock management and store operations.
• Facilitate regular staff briefings and development.

Skills

Team Leadership

Sales Strategy

Customer Relationship Management

Stock Management

Education

Any Graduate

Job description

Job Title: Commercial Manager (Apparel Retail Brand)

Location: Thrissur

Experience: 2+ year in Apparel retail store

Salary: 6-8 LPA

Industry: Fashion/Retail

Qualification: Any Graduate

Key Deliverables (Essential functions & Responsibilities of the Job):

As a Commercial Manager, your main goal is to lead your team, drive sales, and manage the store's overall performance.

Your key responsibilities include:

Team Leadership

• Build a Strong Team: Develop a motivated and high-performing team that is committed to achieving goals.
• Lead by Example: Encourage your team and create opportunities to boost sales through positive leadership.
• Manage Performance: Oversee Section Managers and store staff, offering guidance and coaching to improve performance.

Sales & Store Operations

• Drive Sales: Promote sales growth by analyzing trends like footfall, customer conversion rates, and average purchase value (UPT).
• Achieve Sales Targets: Ensure the store meets its sales targets and adjust strategies when needed to stay on track.
• Seasonal Planning: Make sure the store is prepared for seasonal events and has the right staffing levels in place.

Store Presentation & Competition

• Implement Brand Guidelines: Follow and enforce guidelines for visual merchandising (VM) and marketing to maintain the brand image.
• Stay Competitive: Keep an eye on local competitors and take steps to gain an advantage in your market.

Customer Experience

• Connect with Customers: Build strong relationships with customers by understanding their needs and preferences.
• Respond to Feedback: Listen to feedback from both customers and staff, and share valuable insights with relevant departments for improvement.

Stock Management & Operations

• Efficient Stock Management: Ensure smooth and accurate stock processes to keep the store well-organized and prepared.

Staff Engagement & Communication

• Regular Briefings: Keep your team updated with regular meetings, sharing important information and recognizing their achievements.
• Employee Development: Provide timely feedback to help your team improve and conduct performance appraisals to track growth.