Commercial Manager

Hi Tech Pipes; New Delhi; On-site; INR 2,800,000 - 3,800,000; Full time

Job summary

Hi Tech Pipes is seeking a senior Commercial Operations lead in Delhi to manage end-to-end commercial activities for steel manufacturing and trading. You will coordinate with sales, production, finance and logistics to ensure smooth order execution and accurate invoicing.

The role requires 8-15 years in a steel/manufacturing commercial environment, with ERP experience (SAP/Oracle/Microsoft Dynamics). On-site work with cross-functional collaboration and cost-control focus.

Qualifications

• Graduate in Commerce / Business Administration; MBA/PGDM in Finance or Supply Chain preferred.
• 8-15 years of relevant commercial experience in steel/manufacturing industries.
• Experience with ERP systems such as SAP, Oracle or Microsoft Dynamics.

Responsibilities

• Manage end-to-end commercial activities related to steel manufacturing and trading operations.
• Handle customer orders, sales contracts, quotations, purchase orders and commercial documentation.
• Coordinate with Sales, Production, Purchase, Finance, Stores and Dispatch teams for order execution.
• Ensure timely order processing, invoicing, dispatch documentation and closure of customer orders.
• Monitor commercial MIS, order status, pending dispatches and profitability.
• Review customer purchase orders, contracts, pricing, payment terms, taxes, freight and other conditions.
• Monitor customer outstanding and coordinate with Finance/Sales for timely collections.
• Coordinate procurement with vendors for raw materials and delivery schedules.
• Monitor weight-based billing, material specs, quantity reconciliation and dispatch documentation.
• Ensure GST/e-invoicing/e-way bill compliance and proper transaction records.
• Prepare periodic commercial MIS and provide management with actionable insights.

Skills

Commercial operations

Contract management

Vendor management

Team leadership

MS Excel

Education

Bachelor in Commerce / Business Administration

MBA/PGDM in Finance or Supply Chain

Tools

SAP

Oracle ERP

Microsoft Dynamics

Job description

Commercial Operations

• Manage end-to-end commercial activities related to steel manufacturing and trading operations.
• Handle customer orders, sales contracts, quotations, purchase orders and commercial documentation.
• Coordinate with Sales, Production, Purchase, Finance, Stores and Dispatch teams for smooth order execution.
• Ensure timely order processing, invoicing, dispatch documentation and closure of customer orders.
• Monitor commercial MIS, order status, pending dispatches, outstanding payments and profitability.

Sales & Customer Commercial Management

• Review customer purchase orders, contracts, pricing, payment terms, taxes, freight and other commercial conditions.
• Ensure accurate billing as per agreed rates, specifications and contractual terms.
• Coordinate with customers regarding order amendments, shortages, claims, debit/credit notes and commercial disputes.
• Monitor customer outstanding and coordinate with Finance/Sales for timely collections.

Procurement & Vendor Coordination

• Coordinate with Purchase and vendors for timely procurement of raw materials, consumables and other requirements.
• Evaluate commercial terms including pricing, credit period, delivery schedules, freight and payment conditions.
• Maintain vendor records, purchase documentation and commercial performance data.
• Support negotiation with suppliers to achieve cost optimisation and favourable commercial terms.

Steel Industry Commercial Activities

• Handle commercial documentation related to steel products such as coils, sheets, plates, pipes, bars, structural steel and fabricated products.
• Monitor weight-based billing, material specifications, quantity reconciliation and dispatch documentation.
• Coordinate reconciliation of production, stock, dispatch and invoicing quantities.
• Monitor material loss, shortages, excess quantities, rejections and customer claims.
• Coordinate with logistics teams for freight, transportation, delivery schedules and dispatch planning.

Inventory & Dispatch Coordination

• Monitor stock movement from production/store to dispatch.
• Coordinate dispatch planning based on customer orders and delivery commitments.
• Ensure proper documentation such as invoices, e-way bills, delivery challans and transport documents.
• Reconcile physical stock with system records and investigate discrepancies.

Commercial Compliance & Documentation

• Ensure compliance with applicable GST, e-invoicing, e-way bill and other statutory commercial requirements.
• Maintain proper records of purchase, sales, dispatch and vendor/customer transactions.
• Coordinate with Finance and auditors for commercial documentation and reconciliations.
• Ensure adherence to company policies, approval matrix and internal controls.

MIS & Commercial Analytics

• Prepare periodic commercial MIS covering:
  • Sales and dispatch
  • Order booking and order execution
  • Customer outstanding
  • Vendor outstanding
  • Inventory
  • Purchase and material costs
  • Freight and logistics costs
  • Price variance
  • Receivables and ageing
• Analyse commercial data and provide management with actionable insights for cost and working-capital optimisation.

Team & Stakeholder Management

• Lead and guide the commercial team in day-to-day operations.
• Coordinate effectively with Sales, Purchase, Production, Stores, Logistics, Finance and senior management.
• Establish standard operating procedures and strengthen commercial controls.
• Resolve commercial issues and ensure timely closure of customer and vendor matters.

Key Competencies

• Commercial operations & contract management
• Steel/manufacturing industry knowledge
• Order-to-cash and procure-to-pay processes
• Vendor and customer management
• Pricing and commercial negotiations
• Inventory & dispatch management
• GST/e-invoicing/e-way bill knowledge
• Receivables and working-capital management
• MIS and commercial analytics
• Advanced MS Excel / ERP knowledge
• Team leadership and stakeholder management

Qualification & Experience

Qualification: Graduate in Commerce / Business Administration; MBA/PGDM in Finance or Supply Chain preferred.

Experience: 8-15 years of relevant commercial experience, preferably in the steel, metal, manufacturing, fabrication or engineering industry.

Preferred: Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics or similar platforms.