Commercial Manager

MARKS & SPENCER (M&S); Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Marks and Spencer Reliance India Private Limited is seeking a Commercial Manager for the Bangalore store. The role focuses on leading the team, driving sales, and managing overall store performance.

You will oversee section managers and staff, implement brand guidelines for VM and marketing, and enhance customer relationships while responding to feedback to drive improvements in store operations.

Responsibilities

• Team Leadership: Build a Strong Team and lead by example to boost sales and improve performance.
• Sales Store Operations: Drive sales, analyze footfall, conversion rate, and average basket value; meet targets and plan season staffing.
• Store Presentation Competition: Enforce brand guidelines for VM and marketing to maintain brand image against competitors.
• Customer Experience: Build relationships, respond to feedback, and share insights with departments for improvement.

Job description

Group Company: Marks and Spencer Reliance India Private Limited

Designation: Commercial Manager

Office Location: Bangalore One MG Mall Bangalore (Store)

Position description: As a Commercial Manager, your main goal is to lead your team, drive sales, and manage the store's overall performance. Your key responsibilities include:

Primary Responsibilities:

• 1. Team Leadership: ? Build a Strong Team: Develop a motivated and high-performing team that is committed to achieving goals. ? Lead by Example: Encourage your team and create opportunities to boost sales through positive leadership. ? Manage Performance: Oversee Section Managers and store staff, offering guidance and coaching to improve performance. 2. Sales Store Operations: ? Drive Sales: Promote sales growth by analyzing trends like footfall, customer conversion rates, and average purchase value (UPT). ? Achieve Sales Targets: Ensure the store meets its sales targets and adjust strategies when needed to stay on track. ? Seasonal Planning: Make sure the store is prepared for seasonal events and has the right staffing levels in place. 3. Store Presentation Competition: ? Implement Brand Guidelines: Follow and enforce guidelines for visual merchandising (VM) and marketing to maintain the brand image. ? Stay Competitive: Keep an eye on local competitors and take steps to gain an advantage in your market. 4. Customer Experience: ? Connect with Customers: Build strong relationships with customers by understanding their needs and preferences. ? Respond to Feedback: Listen to feedback from both customers and staff, and share valuable insights with relevant departments for improvement.

Additional Responsibilities:

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational qualifications preferred

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Specific requirements

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• Vehicle:
• Work Permit:

Other details

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.