Executive - Business Operations

Jungheinrich India; Mumbai; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Jungheinrich India is seeking a Business Operations professional to coordinate with the Sales, Support and Commercial teams for planning and operational activities in Mumbai. You will prepare dispatch plans, consolidate planning data, and publish regular business reports and dashboards.

You will also support forecasting cycles, monitor targets and assist with pricing, margins and sales performance analysis using SAP ERP and Power BI.

Qualifications

• 2–5 years of experience in Business Operations or Sales Operations or a similar analytical role.
• Strong skills in Excel, Power BI, and SAP ERP for reporting and data analysis.
• Postgraduate MBA is preferred but not required.

Responsibilities

• Coordinate with Sales, Sales Support and Commercial teams for sales planning and operations.
• Prepare weekly/monthly truck order dispatch plans and consolidate planning data.
• Publish periodic business reports and dashboards for management review.
• Support monthly, quarterly and annual sales forecasting exercises.
• Monitor targets and maintain target tracking reports.
• Assist in pricing, margin tracking and sales performance analysis.

Skills

Advanced Microsoft Excel

Microsoft Power BI

Forecasting & reporting

Education

Bachelor's degree in Business Administration, Commerce, Engineering, Economics or related discipline

Tools

SAP ERP

Job description

Key Responsibilities

• Coordinate with the Sales Team, Sales Support team and Commercial team for sales planning and operational activities.
• Prepare weekly and monthly Truck Order dispatch plans and participate in sales planning meetings to consolidate planning data for management review.
• Prepare, maintain, and publish periodic business reports and dashboards.
• Support monthly, quarterly and annual sales forecasting exercises.
• Monitor sales targets and maintain target tracking reports.
• Track Partner business and key accounts performance, and coordinate incentive-related activities.
• Prepare management presentations, business review reports and performance summaries for Sales Leadership.
• Identify opportunities to improve reporting processes through automation and digital tools.

Forecasting & Commercial Support

• Support Order Intake (OI) planning and forecasting activities.
• Consolidate forecast data from regional sales teams.
• Support pricing, margin tracking, and sales performance analysis.

SAP, CRM & Data Quality Support

• Maintain and update business data within SAP ERP and assist in Sales Territory Mapping activities.
• Coordinate with Central IT for master data updates and system-related issues.
• Support CRM data quality initiatives and ensure timely updates of sales information.

Operational Support & Compliance

• Support ISO, internal audits, and compliance-related documentation.
• Maintain process documentation, Standard Operating Procedures (SOPs), trackers, and business records.
• Coordinate with Sales, Commercial, Finance, HR, IT, and other internal stakeholders for smooth business operations.

Required Skills & Qualifications

Education

• Bachelor's degree in Business Administration, Commerce, Engineering, Economics, or a related discipline. (Post Graduation/MBA preferred)

Experience

• 2–5 years of experience in Business Operations, Sales Operations, Business Analysis, Sales Planning, or a similar analytical role.

Technical Skills

• Advanced Microsoft Excel (Pivot Tables, Power Query, Power Pivot, Dashboards)
• Microsoft Power BI
• SAP ERP
• Strong understanding of reporting, forecasting, and business planning processes