Collections Manager

Solomon Capital; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Solomon Capital in Gurugram, India, seeks a seasoned collections leader to manage a team focused on timely debt recovery and cash flow optimization.

You will analyze customer credit reports, develop and implement collection strategies, and collaborate with sales and marketing to resolve complaints and strengthen client relationships. 7-13 years of collections management experience and knowledge of personal loans underwriting are required.

Qualifications

• 7-13 years of experience in collections management or related field.
• Strong knowledge of personal loans, including underwriting guidelines and risk assessment techniques.
• Proven track record of successfully managing teams to achieve high levels of performance in a fast-paced environment.

Responsibilities

• Manage a team responsible for collecting payments from customers on time.
• Develop and implement effective collection strategies to minimize delinquencies and improve cash flow.
• Analyze customer credit reports to identify potential issues and develop targeted solutions.
• Collaborate with other departments (e.g., sales, marketing) to resolve customer complaints and improve overall relationships.

Job description

Roles and Responsibilities :

• Manage a team responsible for collecting payments from customers on time.
• Develop and implement effective collection strategies to minimize delinquencies and improve cash flow.
• Analyze customer credit reports to identify potential issues and develop targeted solutions.
• Collaborate with other departments (e.g., sales, marketing) to resolve customer complaints and improve overall relationships.

Job Requirements :

• 7-13 years of experience in collections management or related field.
• Strong knowledge of personal loans, including underwriting guidelines and risk assessment techniques.
• Proven track record of successfully managing teams to achieve high levels of performance in a fast-paced environment.