A leading finance company in India is seeking a Collections Manager to oversee the debt collection process. You will manage portfolios, ensure compliance with legal guidelines, and collaborate with various departments. The ideal candidate has 5-6 years of experience in unsecured loans and a background in collections within banking or large NBFCs. This role offers a full-time position with competitive pay.
Qualifications
5-6 years of experience in unsecured loans.
Proficient in team management.
Experience with personal loans and business loans preferred.
Collections experience in banks or large NBFCs is preferred.
Responsibilities
Manage and undertake the collections process for debts.
Track the portfolio for specific buckets in the assigned area.
Ensure the collection process adheres to legal guidelines.
Maintain data for administrative work related to collection.
Coordinate business operations with various departments.
Audit, review, and document collections policies.
Design calling strategy and dialler management.
Skills
Team management
Experience in unsecured loans
Collections process adherence
Job description
Collections Manager
Base pay range: $7.00/yr - $8.00/yr
Responsibilities
Manage and undertake the collections process for debts that have been allocated.
Track the portfolio for specific buckets in the assigned area.
Ensure the collection process adheres to legal guidelines.
Maintain data for administrative work related to collection, such as updating delinquent account history, providing and maintaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.
Coordinate overall business operations with various departments and teams to ensure delivery of business goals.
Audit, review, and document collections policies, strategies, and practices.
Design calling strategy and dialler management for the collection process.
Qualifications
5-6 years of experience in unsecured loans.
Proficient in team management.
Experience with personal loans and business loans preferred.
Collections experience in banks or large NBFCs is preferred.