Collections Executive - Retail MFB - Collections

Tata Capital; Ramanathapuram; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital is seeking an experienced collections professional in India to oversee the end-to-end recovery process, drive strategies, and help reduce delinquencies. The role emphasizes relationship-building with customers and collaboration with internal teams.

You will conduct on-site discussions, analyze data trends, and tailor payment plans. The position offers opportunity to influence collection performance and work across cross-functional teams.

Responsibilities

• Manage and oversee the collection process to ensure timely recovery of outstanding amounts.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
• Build and maintain strong relationships with customers to resolve payment issues and negotiate settlements.
• Conduct field visits to meet with customers and discuss payment plans.
• Analyze customer data to identify trends and patterns in delinquent behavior.
• Collaborate with internal teams to develop and implement targeted marketing campaigns to reduce delinquencies.

Job description

• Manage and oversee the collection process to ensure timely recovery of outstanding amounts.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
• Build and maintain strong relationships with customers to resolve payment issues and negotiate settlements.
• Conduct field visits to meet with customers and discuss payment plans.
• Analyze customer data to identify trends and patterns in delinquent behavior.
• Collaborate with internal teams to develop and implement targeted marketing campaigns to reduce delinquencies.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.