Collections Associate

Carrier; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Carrier is seeking an experienced professional to handle collections and accounts receivable tasks from Hyderabad, India. The role focuses on negotiating payments for overdue invoices and supporting related RTR activities.

The candidate will collaborate with Cash Application, Credit Management, Billing, and the Business Unit, handling disputes, reconciliations, and process improvements. A university degree and at least five years of relevant experience are required.

Qualifications

• Requires theoretical to advanced knowledge obtained through a University degree, combined with experience.
• Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work.
• University Degree or equivalent.
• A minimum of 5 years prior relevant experience.

Responsibilities

• Primarily responsible for contacting the customers to negotiate payments on overdue invoices
• Closing activities performance and active support of RTR and collection
• Investigating the overdue/disputed invoices
• Regular customer contacts (phone, email)
• Frequent cooperation with Cash Application, Credit Management team, Billing, Business Unit
• Other duties related to collection daily operations or required by TL
• Customer account reconciliation
• Auditing, reconciling and correcting rejected payments
• Dealing with Audit as per requirements
• Special projects - automatization, transitions, etc.

Skills

Negotiation

Accounts Receivable

Credit Management

Communication

Education

University Degree or equivalent

Job description

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Role Responsibilities

• Primarily responsible for contacting the customers to negotiate payments on overdue invoices
• Closing activities performance and active support of RTR and collection
• Investigating the overdue/disputed invoices
• Regular customer contacts (phone, email)
• Frequent cooperation with Cash Application, Credit Management team, Billing, Business Unit
• Other duties related to collection daily operations or required by TL
• Customer account reconciliation
• Auditing, reconciling and correcting rejected payments
• Dealing with Audit as per requirements
• Special projects - automatization, transitions, etc.

Role Purpose

• Performs work related to collections and accounts receivable reporting in adherence to established policies, procedures and guidelines.
• Compiles, maintains and analyses collection reports and reconciliations to provide status reporting.
• Analyzes, processes and maintains credit & collection records. Monitors entries and control activities in order to maintain and manage information.
• Compares budget to actual and reports deviation to related stakeholders for further action.
• Prepares monthly, quarterly, and year-end financial reporting to ensure availability of information for various activities by relevant stakeholders.

Minimum Requirements

• Requires theoretical to advanced knowledge obtained through a University degree, combined with experience
• Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work
• University Degree or equivalent
• A minimum of 5 years prior relevant experience.