Collection Manager - CV

SkillLabs; Siddharth Nagar; On-site; INR 240,000 - 480,000; Full time

Job summary

SkillLabs in India is seeking a collections specialist to manage assigned area, drive recovery targets and monitor resolution flows, credit cost and roll rates across buckets.

You will work on keeping NPAs within budget, apply SARFESI/Section 9 processes, track delinquency (Bucket and DPD) and push initiatives to reduce non-starters while ensuring quick, satisfactory customer resolution within defined TAT.

Responsibilities

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT

Job description

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT