Collection Manager - CV

SkillLabs; Dhaulpur; On-site; INR 300,000 - 400,000; Full time

Job summary

SkillLabs is seeking a dedicated collections professional in India to manage the assigned area’s debt recovery and asset verifications. The role focuses on minimizing NPAs, reducing vendor payouts, and driving revenue growth through effective collection strategies.

You will monitor delinquencies by bucket/DPD, ensure compliance with SARFESI processes, and resolve customer issues within tight timelines while maintaining high service standards.

Responsibilities

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT

Skills

Debt collection

Credit management

Client negotiation

Customer service

Job description

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT