Collection Manager - CV

SkillLabs Resource Services Pvt. Ltd.; Pune District; On-site; INR 300,000 - 550,000; Full time

Job summary

SkillLabs Resource Services Pvt. Ltd. is seeking an experienced collections professional for the Pune area.

The role focuses on handling collections, minimizing NPAs, and driving revenue improvements. You will conduct asset verifications under SARFESI rules and oversee court receivers, while tracking bucket and DPD delinquency and prioritizing nonstarters. Customer satisfaction is essential, with rapid issue resolution within defined TAT.

Responsibilities

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT

Job description

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT