Collection Executive

Sree Jayanathan Chits; Tiruchirappalli; On-site; INR 280,000 - 420,000; Full time

Job summary

Sree Jayanathan Chits in Tiruchirappalli is hiring a debt collection professional to manage and resolve customer complaints, build relationships to ensure timely payments, and conduct field visits to collect payments. You will collaborate with internal teams, and analyze customer data to identify trends and areas for improvement.

The role focuses on developing and implementing collection strategies to meet business objectives and maintain healthy cash flow across customer accounts.

Responsibilities

• Manage and resolve customer complaints professionally.
• Develop and implement effective collection strategies to meet business objectives.
• Build strong relationships with customers to ensure timely payments.
• Conduct field visits to collect payments and negotiate payment plans.
• Collaborate with internal teams to resolve customer issues.
• Analyze customer data to identify trends and areas for improvement.

Job description

• Manage and resolve customer complaints professionally.
• Develop and implement effective collection strategies to meet business objectives.
• Build strong relationships with customers to ensure timely payments.
• Conduct field visits to collect payments and negotiate payment plans.
• Collaborate with internal teams to resolve customer issues.
• Analyze customer data to identify trends and areas for improvement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.