BANKING EXECUTIVE – CENTRALISED COLLECTIONS

Aabasoft; Ernakulam; On-site; INR 350,000 - 520,000; Full time

Job summary

Aabasoft in Kerala, Ernakulam, India seeks a Banking Executive – Centralised Collections to manage overdue accounts, contact customers, and negotiate repayment arrangements while upholding client relationships and policy compliance.

Ideal candidates will have a Bachelor's degree and strong communication, negotiation, and analytical skills, with proficiency in MS Office and data entry to support accurate reporting and target achievement.

Qualifications

• Bachelor's degree in any discipline.
• Strong communication and negotiation skills.
• Basic knowledge of banking and financial products.
• Proficiency in MS Office and data entry.

Responsibilities

• Contact customers through calls, emails, and messages regarding pending payments.
• Follow up on overdue accounts and ensure timely collections.
• Negotiate payment plans and resolve customer queries related to outstanding amounts.
• Maintain accurate records of collection activities and customer interactions.
• Achieve assigned collection targets and recovery goals.
• Coordinate with internal departments to resolve payment-related issues.
• Ensure compliance with banking regulations and company collection policies.
• Prepare and submit collection reports to management.

Skills

Good communication

Negotiation skills

Customer handling

Analytical thinking

Pressure management

Education

Bachelor's degree in any discipline

Tools

MS Office

Data entry

Job description

Banking Executive – Centralised Collections

A Banking Executive – Centralised Collection is responsible for managing customer accounts with overdue payments, contacting customers for collections, negotiating repayment arrangements, and ensuring timely recovery of outstanding dues while maintaining customer relationships and adhering to company policies.

Requirements

• Contact customers through calls, emails, and messages regarding pending payments.
• Follow up on overdue accounts and ensure timely collections.
• Negotiate payment plans and resolve customer queries related to outstanding amounts.
• Maintain accurate records of collection activities and customer interactions.
• Achieve assigned collection targets and recovery goals.
• Coordinate with internal departments to resolve payment-related issues.
• Ensure compliance with banking regulations and company collection policies.
• Prepare and submit collection reports to management.

What we Expect from you?

Bachelor's degree in any discipline

What you've got?

Good communication and negotiation skills.

• Basic knowledge of banking and financial products.
• Ability to handle customers professionally and resolve conflicts.
• Proficiency in MS Office and data entry.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and meet targets.