Collection Executive

Namdev Finvest; Kapadvanj, Nadiad; Sur place; INR 300 000 - 500 000; Plein temps

Résumé du poste

Namdev Finvest is seeking a Collections Manager to oversee MSME customer collections in Kapadwanj and nearby areas. You will lead the collections team, ensure adherence to processes, and drive timely reporting and MIS updates.

The role emphasizes reducing delinquency, handling payment reconciliations, and escalating problematic cases when needed. Location is Kapadwanj, Gujarat.

Qualifications

• Experience in customer collection processes preferred.
• Exposure to MSME collections is a plus.
• Ability to manage a team and ensure timely reporting.

Responsabilités

• Provide required customer support and timely collections.
• Handle collection for MSME in Kapadwanj and nearby areas.
• Adhere to collection processes and aim for zero overdues.
• Manage the collections team and reporting cadence.
• Resolve queries and complaints; report to seniors.

Connaissances

Customer support

Collections

Team management

Reporting

MIS reporting

Follow-up

Payment reconciliation

Escalation/Legal initiation

Description du poste

Role & responsibilities

• Provide the required customer support, timely and accurate collections.
• You would handle collection for MSME of location and nearby areas.
• Adhere to process of collections and ensure zero OD.
• Responsible for managing the Collections and the team.
• Queries & complaints resolution, timely reporting to the reporting
• Maintaining MIS- with daily report
• Follow-up with customers for their overdue amounts.
• Responsible for improvement of Late bucket delinquency
• To do reconciliation of payments and ensure timely deposition of cash payment in the system.
• To Escalate problematic cases and initiation of legal

Location: Kapadwanj, Nadiad

State: Gujarat