Collection Executive

Teammas; Ahmedabad District; On-site; INR 250,000 - 400,000; Full time

Job summary

Teammas is seeking a Credit Card Collection Executive in India. The role focuses on 60-90 days delinquency cases, outbound calling, customer follow-ups, payment negotiation, and achieving recovery targets. An academic graduate with DRA certification and at least 1 year of collection experience is preferred.

The company provides cloud-based customer service solutions with IVR, dialer, round-the-clock support, and AI-enabled tools to SMEs & MSMEs.

Qualifications

• Any Graduate with mandatory DRA certification & 1 years of collection experience.

Responsibilities

• Handle 60-90 days delinquency cases via outbound calls.
• Negotiate payments and recover outstanding amounts.
• Follow up with customers to achieve recovery targets.

Skills

Outbound calling

Payment negotiation

Recovery targets

Customer follow-up

Delinquency handling

Education

Graduate

DRA certification

Job description

Credit Card Collection Executive responsible for 60-90 days delinquency cases, outbound calling, customer follow-ups, payment negotiation and recovery targets. Any Graduate with mandatory DRA certification & 1 years of collection experience.

Skills highlighted with '' are preferred keyskills

Founded in 2008, we offers affordable, pay-as-you-go customer service solutions. With IVR, Dialer, 24/7 human support, and AI-enabled tools, it's a cloud-based platform designed for SMEs & MSMEs, ensuring top-notch customer lifecycle management.