DRA Collection Executive

Wrixty Services Pvt. Ltd.; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Wrixty Services Pvt. Ltd. in Haryana invites applications for a collection executive role. The candidate will contact customers for payment reminders, negotiate repayment plans, update records and resolve queries, with escalation for critical accounts. DRA Certification is mandatory and prior experience in collections is preferred.

Graduate or UG with 1+ year collection experience, strong communication and negotiation skills, and basic system knowledge are required for the role.

Qualifications

• Graduate or UG with 1+ year collection experience.
• Excellent communication and negotiation skills, customer-focused approach, basic system knowledge, ability to handle objections.
• DRA Certification: Mandatory

Responsibilities

• Contact customers for payment reminders, negotiate repayment plans, update collection records, resolve customer queries professionally, escalates critical accounts.

Skills

Communication

Negotiation

Customer focus

System knowledge

Education

Graduate or UG

Job description

Contact customers for payment reminders, negotiate repayment plans, update collection records, resolve customer queries professionally, escalates critical accounts,

DRA Certification: Mandatory

HR 8448350054

Required Candidate profile

Graduate or UG with 1+ year collection experience. Excellent communication and negotiation skills, customer-focused approach, basic system knowledge, ability to handle objections .