Collection Coordinator

Mynd; Gurugram District; On-site; INR 300,000 - 540,000; Full time

Job summary

Mynd in Gurugram, India seeks a proactive Collections Specialist to manage portfolios, prevent delinquencies, and produce reports for risk accounts.

You will collaborate with Credit, AR, Order Management, Finance, Sales, and country controllers to ensure timely collections and accurate reconciliations. The role requires 1–3 years in collections, strong communication and negotiation skills, and proficiency with MS Office and Oracle ERP.

Qualifications

• Proven experience as a Collector, Collection Specialist or similar role for 1-3 years.
• Knowledge of end to end Q2C cycle ( invoicing, Credit, Product returns and other credits, Cash application cycle and collection techniques)
• Working knowledge of MS Office tools like Ms Excel, PowerPoint, Ms Word etc and ERP systems like Oracle. Knowledge of CoPilot
• Comfortable working with target
• Patience and ability to manage stress
• Excellent communication skills (written and oral) Good team player.
• Skilled in negotiation - Interfaces with sales support, customer service and accounts receivable to reconcile accounts
• Problem solving skills - Resolves problems by applying established policies and procedures

Responsibilities

• Proactively Managing collections for given portfolio, Avoiding delinquent accounts and preparing reports on high risk accounts including recommendations for resolution
• Working in close partnership and collaborating across key business functions including Credit, AR, Order Management, Business finance, Sales, country controller ship.
• Monitoring accounts to identify overdue payments and issues related to it through account reconciliations
• Finding and contacting debtors to arrange debt payoffs
• Keeping accurate records and reporting on collection activities
• Preparing & analyzing customer level data for assessing customer performance & proposing changes in the existing model.
• Propose, Support and /or lead automation and process efficiency opportunities

Skills

Communication skills

Negotiation

Problem solving

Stress management

Team player

Tools

MS Office Suite

Oracle ERP

CoPilot

Job description

Job description

• Proactively Managing collections for given portfolio, Avoiding delinquent accounts and preparing reports on high risk accounts including recommendations for resolution
• Working in close partnership and collaborating across key business functions including Credit, AR, Order Management, Business finance, Sales, country controller ship.
• Monitoring accounts to identify overdue payments and issues related to it through account reconciliations
• Finding and contacting debtors to arrange debt payoffs
• Keeping accurate records and reporting on collection activities
• Preparing & analyzing customer level data for assessing customer performance & proposing changes in the existing model.
• Propose, Support and /or lead automation and process efficiency opportunities

Job Requirements

• Proven experience as a Collector, Collection Specialist or similar role for 1-3 years
• Knowledge of end to end Q2C cycle ( invoicing, Credit, Product returns and other credits, Cash application cycle and collection techniques)
• Working knowledge of MS Office tools like Ms Excel, PowerPoint, Ms Word etc and ERP systems like Oracle. Knowledge of CoPilot
• Comfortable working with target
• Patience and ability to manage stress
• Excellent communication skills (written and oral) Good team player.
• Skilled in negotiation - Interfaces with sales support, customer service and accounts receivable to reconcile accounts
• Problem solving skills - Resolves problems by applying established policies and procedures

Shifts

Day Shift (Timing :1.00 PM to 9:30 PM)