Collection Executive

E CON PACKAGING; Mumbai City; On-site; INR 400,000 - 650,000; Full time

Job summary

E CON PACKAGING is seeking a Collection Executive in Mumbai to manage customer receivables and ensure timely collections in a manufacturing setup. You will follow up on outstanding payments, prepare ageing reports, and coordinate with Sales and Accounts to resolve payment issues.

The ideal candidate has 3-8 years of collection/credit control experience, strong MS Excel skills, and the ability to handle multiple customers while meeting collection targets.

Qualifications

• Graduate with 3-8 years of relevant experience in collection / receivables / credit control.
• Experience in a manufacturing or B2B environment will be preferred.
• Strong follow-up, negotiation, and communication skills.
• Good knowledge of MS Excel and basic accounting.
• Ability to handle multiple customers and meet collection targets.

Responsibilities

• Manage and monitor customer outstanding and receivables.
• Follow up with customers through calls, emails, and visits for timely payment collection.
• Prepare and maintain ageing reports and collection statements.
• Coordinate with Sales and Accounts teams regarding outstanding payments and customer issues.
• Reconcile customer accounts and identify payment discrepancies.
• Track overdue invoices and ensure timely follow-up.
• Maintain accurate records of collection status, commitments, and payment follow-ups.
• Escalate long-pending and high-value outstanding cases to management.
• Coordinate with customers for resolving billing, invoice, credit note, or payment-related queries.
• Prepare daily/weekly/monthly collection reports and MIS.
• Support credit control activities and ensure adherence to approved credit terms.

Skills

Accounts Receivable & Collections

Customer Follow-up

Ageing Analysis

Reconciliation

Credit Control

MS Excel & MIS Reporting

Communication & Negotiation Skills

Problem Solving

ERP / Accounting Software

Education

Graduate in Commerce / Finance / Business Administration

Tools

ERP / Accounting Software

Job description

Collection Executive

Experience: 3-8 Years
Qualification: Graduate in Commerce / Finance / Business Administration or relevant field
Department: Accounts / Finance
Industry: Manufacturing

Job Summary

We are looking for an experienced Collection Executive responsible for managing customer receivables, ensuring timely collections, following up on outstanding payments, and maintaining healthy cash flow.

Key Responsibilities

• Manage and monitor customer outstanding and receivables.
• Follow up with customers through calls, emails, and visits for timely payment collection.
• Prepare and maintain ageing reports and collection statements.
• Coordinate with Sales and Accounts teams regarding outstanding payments and customer issues.
• Reconcile customer accounts and identify payment discrepancies.
• Track overdue invoices and ensure timely follow-up.
• Maintain accurate records of collection status, commitments, and payment follow-ups.
• Escalate long-pending and high-value outstanding cases to management.
• Coordinate with customers for resolving billing, invoice, credit note, or payment-related queries.
• Prepare daily/weekly/monthly collection reports and MIS.
• Support credit control activities and ensure adherence to approved credit terms.

Key Skills

• Accounts Receivable & Collections
• Customer Follow-up
• Outstanding & Ageing Analysis
• Reconciliation
• Credit Control
• MS Excel & MIS Reporting
• Communication & Negotiation Skills
• Problem Solving
• ERP / Accounting Software

Candidate Profile

• Graduate with 3-8 years of relevant experience in collection / receivables / credit control.
• Experience in a manufacturing or B2B environment will be preferred.
• Strong follow-up, negotiation, and communication skills.
• Good knowledge of MS Excel and basic accounting.
• Ability to handle multiple customers and meet collection targets.