Cold Caller- B2B SaaS

MindZep; Delhi; On-site; INR 250,000 - 350,000; Full time

Job summary

MindZep in Delhi, India, is seeking a Cold Caller to drive high-volume outbound outreach to HR teams, insurers and digital health platforms for its B2B SaaS solutions. You will qualify prospects, schedule product demonstrations, and maintain CRM records.

This on-site role requires strong communication, English fluency, and the ability to hit daily/weekly quotas while collaborating with sales and marketing to refine messaging.

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience with outbound calling, lead generation, or inside sales in a B2B or SaaS environment.
• Ability to research prospects, understand basic business and HR workflows, and tailor outreach accordingly.
• Comfort using CRM tools and productivity software to track calls, leads, and follow‑up activities.
• Goal-oriented mindset with ability to work with call quotas and deadlines.
• Resilience and adaptability when handling objections and diverse stakeholder needs.
• Interest in mental health, wellbeing, or digital health solutions is beneficial.
• Bachelor’s degree in any field preferred; relevant sales experience may substitute.
• Ability to work on-site in Delhi, India, and collaborate with cross‑functional teams.

Responsibilities

• Make high-volume outbound calls to HR teams, insurers, and digital health platforms to introduce MindZep's SaaS solutions.
• Qualify prospects and schedule product demonstrations for the sales team.
• Research target accounts and maintain accurate CRM records of interactions.
• Nurture leads through follow-up calls and emails; collaborate with sales/marketing to refine messaging.
• Meet or exceed daily, weekly, and monthly outreach and conversion targets.
• Gather market feedback to help improve sales strategies and product positioning.

Skills

Strong communication & interpersonal

Clear spoken English

Outbound calling experience

Lead generation

Inside sales / B2B SaaS

Researching prospects

Quota-driven / target-oriented

Team collaboration

Adaptability

Education

Bachelor’s degree (any field)

Tools

CRM software

Job description

Company Description

MindZep is a mental wellbeing intelligence platform that unifies therapy data, validated assessments, wearable signals, and biological biomarkers into a single, actionable layer. The company supports HR teams, insurers, and digital health platforms in detecting risk earlier, quantifying outcomes, and making evidence‑led decisions. By turning clinical insights and continuous wellbeing indicators into clear metrics, MindZep enables organizations to shift from reactive support to proactive mental health strategies. The team focuses on combining human‑centric emotional care with measurable business impact, helping employers build resilient, data‑backed wellbeing ecosystems.

Role Description

The Cold Caller – B2B SaaS is a full‑time, on‑site role based in Delhi, India. This role involves making high‑volume outbound calls to HR teams, insurers, and digital health platforms to introduce MindZep’s SaaS solutions, qualify prospects, and schedule product demonstrations for the sales team. The individual will research target accounts, follow call scripts while adapting to prospect needs, and maintain accurate records of all interactions in the CRM system. Responsibilities include nurturing leads through follow‑up calls and emails, collaborating with sales and marketing to refine messaging, and meeting or exceeding daily, weekly, and monthly outreach and conversion targets. The role also involves gathering market feedback from conversations to help improve sales strategies and product positioning.

Qualifications

• Strong communication and interpersonal skills, including clear spoken English and confident phone presence.
• Experience with outbound calling, lead generation, or inside sales in a B2B or SaaS environment.
• Ability to research prospects, understand basic business and HR workflows, and tailor outreach accordingly.
• Comfort using CRM tools and productivity software to track calls, leads, and follow‑up activities.
• Goal‑oriented mindset with the ability to work with call quotas, conversion targets, and deadlines.
• Resilience and adaptability when handling objections, rejections, and diverse stakeholder needs.
• Interest in mental health, wellbeing, or digital health solutions is highly beneficial.
• Bachelor’s degree in any field preferred; relevant experience in sales or customer contact roles may substitute.
• Ability to work on‑site in Delhi, India, and collaborate effectively with cross‑functional teams.