CMDB Developer

Tesslogs IT Solutions; Bengaluru; A distancia; INR 3.000.000 - 6.000.000; Jornada completa

Descripción de la vacante

Tesslogs IT Solutions seeks an experienced CMDB Architect with deep expertise in ServiceNow CMDB, Discovery, and Configuration Management. You will design, implement, and optimize CMDB solutions across PAN India, ensuring accurate data and effective service mapping.

The role requires 10+ years of hands-on experience and strong collaboration with cross-functional teams. Responsibilities include governance, data quality, reconciliation, and enterprise integrations.

Formación

• 10+ years of experience in CMDB architecture and ITOM disciplines.
• Hands-on expertise with ServiceNow CMDB, Data Modelling, and IRE.
• Experience designing data governance, data quality, and reconciliation processes.

Responsabilidades

• Design and implement ServiceNow CMDB architecture aligned with ITIL/ITSM standards.
• Define CMDB data models, CI classes, relationships, identification and reconciliation rules.
• Implement and optimize ServiceNow Discovery and Service Mapping capabilities.
• Configure and maintain the Common Service Data Model (CSDM).
• Establish CMDB governance, data quality standards, and lifecycle management processes.
• Integrate CMDB with ITSM, ITOM, monitoring tools, and other enterprise apps.
• Define CMDB health dashboards, KPIs, and data quality metrics.
• Lead CMDB maturity assessments, audits, gap analyses, and remediation.
• Collaborate with infrastructure, cloud, application, security, and operations teams.
• Provide technical leadership, architecture documentation, and stakeholder management.

Conocimientos

ServiceNow CMDB

CSDM

CI modelling

Discovery

Service Mapping

IRE

ITIL/ITSM/ITOM

APIs integration

Cloud concepts (Azure/AWS)

Herramientas

ServiceNow

Flow Designer

REST API

MIDServer

Descripción del empleo

We are looking for an experienced CMDB Architect with strong expertise in ServiceNow CMDB, Discovery, and Configuration Management. The candidate will be responsible for designing, implementing, and optimizing CMDB solutions, ensuring accurate configuration data, effective service mapping, and seamless integration with enterprise IT systems.

Exp: 10+ years

Loc: PAN India

Key Responsibilities

• Design and implement ServiceNow CMDB architecture aligned with ITIL and enterprise ITSM standards.
• Define CMDB data models, CI classes, relationships, identification and reconciliation rules.
• Implement and optimize ServiceNow Discovery and Service Mapping capabilities.
• Configure and maintain the Common Service Data Model (CSDM).
• Establish CMDB governance, data quality standards, compliance controls, and lifecycle management processes.
• Integrate CMDB with ITSM, ITOM, monitoring tools, and other enterprise applications.
• Define and implement CMDB health dashboards, KPIs, and data quality metrics.
• Lead CMDB maturity assessments, audits, gap analysis, and remediation initiatives.
• Collaborate with infrastructure, cloud, application, security, and operations teams.
• Provide technical leadership, architecture documentation, implementation guidance, and stakeholder management.

Required Technical Skills

• Strong expertise in ServiceNow CMDB architecture and implementation.
• Hands-on experience with CSDM, CI classes, relationships, and data modelling.
• Expertise in ServiceNow Discovery, Service Mapping, and Identification and Reconciliation Engine (IRE).
• Knowledge of ITIL, ITSM, and ITOM processes.
• Experience with CMDB integrations, APIs, data imports, and reconciliation.
• Strong understanding of CMDB data governance, health, completeness, correctness, and compliance.
• Experience with cloud and infrastructure technologies, including Azure, AWS, servers, networks, and databases.
• Knowledge of ServiceNow scripting, Flow Designer, and integration technologies is preferred.

Preferred Certifications

• ServiceNow CSA
• CIS – Discovery
• CIS – Service Mapping
• ITIL Foundation
• ServiceNow Certified Technical Architect (Preferred)

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