Cluster Manager - MBO

Rangriti; Ludhiana; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Rangriti is seeking a Cluster Manager MBO to drive overall business performance, sales, profitability, operational excellence and people management across the Upper North region. You will manage key retail partners, achieve targets, ensure brand visibility and consistent retail standards across assigned MBO accounts.

You will lead the team, deepen partner relationships, and coordinate cross-functionally with merchandising, planning, supply chain and warehouse teams to ensure timely replenishment

Qualifications

• Graduate in any discipline; MBA/PGDM in Sales, Marketing or Retail Management preferred.
• 8–12 years of relevant experience in fashion/apparel retail, preferably with strong exposure to MBO/channel management.

Responsibilities

• Drive sales, revenue and profitability targets across MBO clusters.
• Develop annual, quarterly and monthly business plans for the region.
• Manage relationships with MBO owners and buying teams.
• Ensure brand visibility, retail standards and VM execution.
• Lead, mentor and develop the regional team.
• Monitor stock levels and coordinate with planning and supply chain.
• Prepare regular MIS and business performance reports.
• Track market trends and competitor activities.
• Drive like-to-like growth and sell-through.
• Manage discounts, schemes and trade spends.

Skills

Leadership

People management

Relationship management

Negotiation skills

Communication

Problem solving

Decision making

Customer orientation

Strategic thinking

Result orientation

Education

MBA/PGDM in Sales, Marketing or Retail Management

Tools

MS Excel

Job description

The Cluster Manager MBO will be responsible for driving the overall business performance, sales, profitability, operational excellence and people management of multiple MBO (Multi-Brand Outlet) accounts across the Upper North region.

The role will involve managing key retail partners, achieving business targets, strengthening relationships with MBO partners, ensuring brand visibility and execution, and driving consistent retail standards across the assigned territory.

Key Responsibilities

1. Business & Sales Management

• Drive sales, revenue and profitability targets across the assigned MBO cluster.
• Prepare and execute annual, quarterly and monthly business plans for the region.
• Monitor store-wise performance and identify opportunities for growth.
• Drive like-to-like growth, productivity and sell-through across MBO accounts.
• Analyze sales trends, category performance, stock levels and market potential to improve business outcomes.
• Ensure achievement of primary and secondary sales targets.

2. MBO Partner Management

• Develop and maintain strong relationships with MBO owners, management and buying teams.
• Drive business expansion through new MBO additions and increased share of business with existing partners.
• Negotiate and align on commercial terms, visibility, stock requirements and business plans in coordination with the concerned teams.
• Understand partner requirements and ensure timely resolution of business issues.
• Conduct regular reviews with key MBO partners and track action points.

3. Retail Operations & Execution

• Ensure effective implementation of brand guidelines and retail standards across MBO counters.
• Monitor store-level execution, VM, product presentation, stock availability and promotional activities.
• Ensure adequate stock availability at counters and minimize stock-outs and ageing inventory.
• Coordinate with the merchandising, planning, supply chain and warehouse teams for timely replenishment.
• Monitor inventory health, sell-through and stock ageing and initiate corrective actions.

4. Market & Competitor Analysis

• Track market trends, customer preferences and competitor activities within the assigned territory.
• Conduct regular market visits to understand local market dynamics and identify business opportunities.
• Benchmark competitor pricing, assortment, promotions and retail execution.
• Share market intelligence and actionable insights with the senior management team.

5. Team Management

• Lead, mentor and develop the team responsible for the assigned MBO cluster.
• Set clear targets and KPIs for team members and review performance regularly.
• Build a performance-oriented and customer-focused team culture.
• Identify training and development needs and ensure capability building.
• Manage team discipline, productivity and field execution.

6. Financial & Commercial Management

• Drive profitable growth while maintaining healthy business margins.
• Monitor discounts, schemes, commercial investments and trade spends.
• Ensure effective utilization of budgets and resources.
• Track outstanding payments and coordinate with internal teams and MBO partners for timely collections.

7. Reporting & Review

• Prepare regular sales, stock, productivity and business performance reports for the assigned region.
• Conduct periodic reviews of MBO performance and develop corrective action plans.
• Present business updates, opportunities and risks to the Regional Manager / Senior Management.
• Ensure accurate and timely submission of MIS and business reports.

Key Result Areas (KRAs)

• Achievement of sales and revenue targets
• Like-to-like growth across MBOs
• Expansion of MBO network and business contribution
• Same-store / counter productivity
• Inventory availability and sell-through
• Reduction in stock ageing
• Profitability and commercial discipline
• MBO partner satisfaction and relationship management
• Retail execution and VM compliance
• Team productivity and performance
• Timely collections and reduction in outstanding
• Market development and competitor tracking

Key Competencies

Behavioral Competencies

• Strong business acumen
• Leadership and people management
• Relationship management
• Negotiation skills
• Strong communication and influencing skills
• Problem-solving ability
• Decision-making
• Customer and market orientation
• Result orientation
• Strategic thinking

Technical Competencies

• Strong understanding of fashion/apparel retail
• MBO / wholesale retail channel management
• Sales and distribution management
• Retail operations
• Inventory and stock management
• Business planning and forecasting
• MIS and Excel proficiency
• Understanding of retail KPIs and profitability

Educational Qualification

• Graduate in any discipline; MBA/PGDM in Sales, Marketing or Retail Management will be preferred.
• 8–12 years of relevant experience in fashion/apparel retail, preferably with strong exposure to MBO/channel management.