Cluster Manager

Vijaya Diagnostic Centre Limited; Hyderabad; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Vijaya Diagnostic Centre Limited in Hyderabad is seeking a Cluster Manager to oversee and strengthen operations across 1013 branches, ensuring SOPs are consistently implemented and patient experiences are enhanced.

The role centers on governance, execution excellence, audit readiness, and manpower optimization, with hands-on mentoring of Branch Managers to drive service quality and compliance.

Qualifications

• Oversee and strengthen operations across 1013 branches.
• Ensure consistent implementation of SOPs and service quality standards.
• Drive audit readiness, statutory compliance, and manpower optimization.

Responsibilities

• The Cluster Manager mentors and monitors Branch Managers to ensure governance and execution excellence across the cluster.
• Focus on operations governance and execution excellence across the cluster.

Job description

• To oversee and strengthen operations across 1013 branches by ensuring consistent implementation of SOPs, service quality standards, statutory compliance, manpower optimization, and superior patient experience.
• The Cluster Manager drives operational discipline, standardization, audit readiness, and service excellence by closely mentoring and monitoring Branch Managers.
• This role is focused purely on operations governance and execution excellence across the cluster.