Cluster Head

OYO; Thane; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

OYO is seeking a dynamic leader to oversee a cluster of venues, guiding a large team of Venue Managers and driving sales performance across the geography. You will be responsible for optimizing revenue, bookings and customer experience while building a high-performing field team.

You will mentor and coach venue managers, travel to on-ground sites, and partner with operations to ensure targets are met and performance is tracked against KPIs.

Qualifications

• Experience in managing large teams of Venue Managers.
• Experience in Real Estate or hospitality, B2B sales, or on-ground sales is a plus.

Responsibilities

• Manage a set of venues within the assigned geography through a team of Venue Managers.
• Lead and manage a team of approximately 67 Venue Managers.
• Drive team productivity, performance and achievement of sales targets.
• Own the overall sales performance of the assigned venues.
• Drive bookings, revenue and collections through the Venue Manager team.
• Monitor sales funnel, conversions and business performance and take corrective actions wherever required.
• Conduct regular training, coaching and performance reviews for Venue Managers.
• Set clear targets and ensure consistent performance against KPIs.

Skills

People management

Sales leadership

Coaching

Field sales

Job description

Role & responsibilities

Team & Venue Management

• Manage a set of venues within the assigned geography through a team of Venue Managers.
• Lead and manage a team of approximately 67 Venue Managers.

Drive team productivity, performance and achievement of sales targets.

Sales & Revenue

Own the overall sales performance of the assigned venues.

• Drive bookings, revenue and collections through the Venue Manager team.
• Monitor sales funnel, conversions and business performance and take corrective actions wherever required.

Team Development

• Conduct regular training, coaching and performance reviews for Venue Managers.
• Set clear targets and ensure consistent performance against KPIs.

Preferred candidate profile

• Candidates based in Mumbai will be preferred.
• Experience in the Real Estate industry will be an added advantage. Candidates with experience in hospitality, real estate, B2B sales, or other on-ground sales businesses can be considered.
• Should be comfortable with field travel and on-ground business development.