Venue Manager

OYO; Meerut; On-site; INR 300,000 - 540,000; Full time

Job summary

OYO is seeking a Venue Manager in Meerut to convert incoming leads via the calling app, drive sales and profitability, and manage revenue through strong owner relationships.

You will coordinate venue operations, supervise events for an excellent customer experience, negotiate vendor rates, sign sales contracts, and travel to assigned venues, with six-day weeks.

Qualifications

• At least one year of work experience in B2C/inside sales.
• Prior experience in hotel/events/hospitality preferred, but not mandatory.
• Fluency in English and local language.
• Willingness to travel to assigned venues (travel reimbursement).
• Own smartphone (Android 7+ with call recording) to run calling app.
• Own Windows 10 laptop; device allowance provided monthly.
• Willing to work 6 days/week (weekends; Monday off).

Responsibilities

• Connect incoming customer leads via the calling app; aim to convert leads and maximize sales.
• Manage revenue through relationships and effective marketing solutions.
• Ensure targets through revenue generation and collection across venues and products/packages.
• Ensure smooth venue operations through stakeholder management.
• Supervise and ensure smooth execution of events for excellent customer experience.
• Signing authority for entering into contracts with customers for sales bookings.
• Vendor optimization and negotiation of vendor rates per central guidance.

Skills

Sales experience

English fluency

Local language fluency

Travel readiness

Phone ownership

Laptop ownership

Weekend work

Tools

Calling app

Job description

Role & responsibilities

A Venue Manager will be responsible to -

1. Ensure all incoming customer leads are connected with through the calling app(Avg 50+ customer call on daily basis) and lead conversion / sales maximisation to achieve sales target and drive profitability along with other business metrics, as communicated.

2. Revenue management to ensure revenue flow through healthy customer and owner relationships and execution of effective marketing solutions, as launched time to time

3. Ensure target achievement through revenue generation & collection effectively split across venues and products/packages tagged to them 4. To ensure smooth operations at the venue through stakeholder management (both internal and external)

5. Supervise and ensure smooth execution of events for an excellent customer experience

6. Signing authority for entering into contracts with customers for sales bookings on behalf of company

7. Vendor optimization identification and negotiation of vendor rates for signing and approving contracts as per guidance from the central team

Preferred candidate profile

1. At least one year of work experience in B2C/inside sales

2. Prior experience in hotel / events / hospitality sectors preferred, but not mandatory

3. Fluency in English and respective local language

4. Willingness to travel to assigned venues (travel reimbursement will be applicable)

5. Candidate should have their own smartphone (Android version 7 or above with call recording facility) to run calling app (phone reimbursement applicable)

6. Candidate should have their own Windows 10 laptop (device allowance will be provided every month) 7. Willing to work 6 days / week (weekends working, week-off on Monday