CLUSTER COLLECTION MANAGER GUJ

Muthoot Fincorp Ltd.; Ahmedabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PeopleStrong is seeking a collections manager to oversee the invoicing and payment collection processes, ensuring accuracy and timeliness. You will set department goals and craft strategies to improve collections while ensuring compliance with policies.

Responsibilities include policy implementation, debtor negotiations, and creating monthly collection reports. You will train and mentor staff to meet deadlines and regulatory requirements.

Qualifications

• Bachelor’s degree in finance, accounting, or a related field.
• 7-9 years’ experience as a collections manager.
• Experience with accounting software such as Quickbooks and General Ledger.
• Advanced knowledge of MS Excel.
• Ability to work accurately and independently.

Responsibilities

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring policy on recoveries is followed and in line with regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases of non-payment.
• Preparing monthly feedback reports on payment collections.
• Staying informed of legislative procedural training regarding debt collection.
• Training and mentoring staff in the collections department.

Job description

Collection managers oversee the financial collection department of a company and are responsible for the correct invoicing of clients and the timely receiving of payment.

ORGANIZATIONAL CHART

KEY RESPONSIBILITIES

Role and Responsibility

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

• Business
• Legal
• Operation Risk
• Field Technical Team
• Audit
• Risk,
• Compliance
• Customers
• Insurance Providers
• Regulatory Authorities
• Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor’s degree in finance, accounting, or a related field.

• 7-9 years’ experience as a collections manager.