Client Success Professional (Account Management)

Marketsandmarkets; Pune District; Remote; INR 1,200,000 - 1,800,000; Full time

Job summary

MarketsandMarkets is seeking a Client Success Associate (CSA) for India, with remote work option and US/UK shift readiness.

You will build long-lasting relationships with customers, drive adoption of MnMs Knowledge Store, and help clients make high-impact, revenue-driven decisions.

The role demands 2–5 years post-MBA experience, MBA from a Tier 1 institute, and strong executive presence with business acumen. Join a fast-growing global team across mobility, healthcare, ICT, and energy.

Qualifications

• 2 to 5 years experience post MBA.
• MBA from Tier 1 Institute.
• Superior Executive Presence, Business Acumen.
• Willing to work in US/UK shifts.

Responsibilities

• As a CSA you will create, identify, and build long-lasting relationships with customers.
• You will take MnMs Knowledge Store to the key strategy builders of nations.
• Represent MnM and drive revenue‑impacting decisions for companies; be a self-starter with high business acumen.
• Offer continuous support for 4-5 client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.
• Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team
• Generate new opportunities within existing accounts
• Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite research team
• Identify other strategic areas for revenue within existing client organizations to develop more client relationships
• Coordinate and lead the entire business development process introductions, presentations, proposals, and closing

Skills

Executive presence

Business acumen

Client relationship management

Revenue generation

Global mindset

Education

MBA from Tier 1 Institute

Job description

Role : Full time

Industry / Industries : Mobility, Healthcare, Chemicals, ICT, Semiconductors, Energy

Functions : Client Success

Candidate Criteria : SVP and above-->

IF YOU CAN THINK LIKE A CEO,

WITH THE ABILITY TO SEE $ AND SHOW $

AND HAVE VERY STRONG BUSINESS ACUMEN

THAT CAN MAKE THE C-LEVEL THINK,

JOIN MARKETSANDMARKETS

Designation: Client Success Associates (CSA)

Job Location: India, Remote

No of positions: 20 (immediate joiners preferred)

Verticals: Mobility, Healthcare, Chemicals, ICT, Semiconductors, Energy

Roles Responsibilities:

As a CSA you will create, identify, and build long-lasting relationships with customers. You will be taking MnMs Knowledge Store, one of most disruptive products in the world, to the key strategy builders of nations. As an individual you will represent MnM and drive the revenue impacting decision of companies; you must be a self-starter with high business acumen who can identify and create a large impact of business within a short period of time. This is a role that will be critical to the development and success of the business globally.

• Offer continuous support for 4-5 client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.
• Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team
• Generate new opportunities within existing accounts
• Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite research team
• Identify other strategic areas for revenue within existing client organizations to develop more client relationships
• Coordinate and lead the entire business development process introductions, presentations, proposals, and closing

Requirement:

• 2 to 5 Yearsexperience post MBA.
• MBA from Tier 1 Institute
• Superior Executive Presence, Business Acumen
• Willing to work in US/UK shifts