Client Success Manager Performance Affiliates

ConversionX; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

ConversionX in Gurgaon is seeking a Client Success Manager (Performance/Affiliates) with 3–5 years of experience to manage digital marketing cross‑channels for clients. You will collaborate with in‑house teams to drive strategy, monitor performance, and deliver actionable insights.

The role requires strong communication and analytical abilities, with a focus on growing client accounts across verticals and aligning with affiliate and performance channels.

Qualifications

• 3–5 years of experience managing digital marketing cross-channels on the client side
• Experience with FB/Google channels
• Excellent communication and analytical skills
• Growth mindset with ability to generate innovative strategies
• Self‑driven with hunger to learn and grow
• Knowledge of multiple marketing channels and their interrelations
• Awareness of client verticals to drive growth

Responsibilities

• Manage digital ad operations with the client and in‑house teams
• Translate objectives into strategy and execute to over‑deliver on goals
• Monitor daily reports and prepare weekly/monthly reviews with actionable insights
• Analyze data to measure marketing mix effectiveness across paid and organic channels
• Coordinate with content, paid marketing, SEO and creative teams to meet objectives
• Cross-sell and up-sell to expand accounts

Skills

Communication

Analytical skills

Out of the box thinking

Education

Graduate degree

Tools

Google Analytics

Appsflyer

Mixpanel

Excel

PowerPoint

Job description

Job Description:

Client Success Manager (Performance/Affiliates)

Gurugram Posted 7 years ago

Experience – 3 – 5 Years

Location – Gurgaon

Ability to handle different lifestyle brand’s performance/affiliates channel mandates with relevant experience at the client or similar agency side.

Key responsibilities

• Responsible for digital ad operations with the client & in-house digital ad-operations team and managing client’s end goals.
• Understanding client’s objectives and driving strategy and execution of the same and over-delivering on the goals.
• Monitoring of daily reports, preparation of weekly & monthly reviews with clients leading to actionable insights.
• In-depth understanding of all variables that can impact the client’s account and working with the internal teams to ensure client’s goals are exceeded
• Ability to do a research on best practices to be adopted, tools to be employed and share insights
• Strong understanding of data to measure marketing mix effectiveness of different channels i.e., paid, organic
• Co-ordination with multiple teams i.e. content, Paid marketing, SEO and creative to meet the client’s end objective
• Cross-sell & Up-sell wherever opportunity arises to expand the accounts.

Candidate should have

• Any Graduate with minimum 3-5 years of experience in managing digital marketing cross-channels on the client side, agency experience/understanding of FB/Google channels
• Extremely good communication & analytical skills and ability to identify and persevere from any situation
• Passionate about marketing and growing client’s business across verticals
• Out of the box thinking and innovative strategies that can help improve client’s accounts
• Hard self‑worker with an attitude to prove himself, hunger to learn more & passion to grow
• Understanding of different marketing channels and how they work in co‑relation with each other
• High awareness & thought leadership in the client’s verticals which the candidate is handling

Technical Skills

• Understanding of digital platforms like Affiliates, Google, Facebook, media buying, partnerships etc
• Analytical platforms like Google Analytics, Appsflyer, Mixpanel
• Excel & PowerPoint