Client Servicing Trainee

24 Frames Digital; Mumbai City; On-site; INR 300,000 - 450,000; Full time

Job summary

24 Frames Digital seeks a recent graduate for a client servicing role based in Mumbai. You will support servicing leads, translate client requirements into actionable tasks, and coordinate with internal teams to plan and execute webinars, town halls, and on-ground events.

The role involves assisting in creating event creatives, communicating with vendors, and gathering post-event feedback. Willingness to travel and work extended hours is expected for diverse formats.

Qualifications

• Fresh graduates or up to 1 year of experience in client servicing, events, media, or digital roles.
• Strong verbal and written communication skills.
• Confident, presentable, proactive with basic coordination and problem-solving abilities.
• Willingness to work extended hours and travel for events.

Responsibilities

• Support client servicing leads in understanding requirements and translate into tasks.
• Coordinate with internal teams to assist in event planning and execution.
• Help organize webinars, AGMs, product launches, town halls, and other formats.
• Collaborate with design and production teams to create event creatives and assets.
• Communicate with vendors and stakeholders to ensure timely deliverables.
• Assist in collecting post-event feedback and compiling reports.
• Prepare proposals, client presentations, and support materials for pitches.

Skills

Verbal communication

Written communication

Coordination

Problem solving

Teamwork

Education

Graduate/Postgraduate (freshers or 1 year exp)

Job description

Company Description:

24 Frames Digital is a leading provider of comprehensive webcasting

solutions. With offices strategically located in Mumbai, Delhi, and Bengaluru. Our seamless

services include live streaming and webcasting, virtual and hybrid event management,

physical event management, digital marketing, video production, and more. We have

extensive experience working across various industries and our clients include well-known

brands such as BMW, Tata Motors, Mahindra, Google, L & T, etc.

Website: https://www.24framesdigital.com/

Key Responsibilities:

• Support client servicing leads in understanding client requirements and translating them into actionable tasks.
• Coordinate with internal teams (technical, creative, web, video) to assist in event planning and execution.
• Help organize events such as webinars, AGMs, product launches, town halls, and other virtual/on-ground formats.
• Collaborate with design and production teams to assist in creating event creatives and digital assets.
• Communicate with vendors, client teams, and internal stakeholders to ensure timely deliverables.
• Assist in collecting post-event feedback and compiling reports.
• Participate in preparing proposals, client presentations, and support materials for pitches and demos.

Qualifications & Skills:

• Graduate/Postgraduate (freshers or up to 1 year of relevant experience in client servicing, events, media, or digital roles).
• Strong verbal and written communication skills.
• Confident, presentable, and proactive with basic coordination and problem-solving abilities.
• Willingness to work extended hours and travel for events (within and outside the city).
• Good interpersonal skills and team collaboration.
• Added advantage: Basic knowledge of digital marketing, microsites, or video production workflows.

If you're enthusiastic about events, eager to learn, and enjoy engaging with people, this role is a

great start to your career in client servicing.