Client Servicing Professional

Insomniacs; Mumbai; On-site; INR 500,000 - 750,000; Full time

Job summary

Insomniacs in Mumbai is seeking a proactive Client Servicing professional to act as a SPOC for assigned clients, coordinating internal teams and managing digital campaigns from planning to execution. You will track progress, ensure targets are met, and contribute to the campaign strategy in a fast-paced environment.

You will prepare reports, gather client feedback, and ensure timely billing while collaborating with cross-functional teams to deliver results and learn continuously in a dynamic

Qualifications

• 1-8 years of experience in Client Servicing.
• Hands-on experience in Digital Marketing / Advertising.
• Ability to manage multiple projects in a fast-paced environment.
• A mindset to learn, unlearn, experiment, and share knowledge.

Responsibilities

• Act as the SPOC (Single Point of Contact) for assigned clients
• Coordinate internal teams (graphic design, video, etc.) for optimal resource utilization
• Manage clients digital presence and campaign execution
• Track daily campaign progress and ensure targets are met
• Suggest creative strategies based on current trends and competitive analysis
• Attend client meetings and understand requirements
• Prepare campaign reports, daily work reports, and briefs
• Share regular client feedback with the Team Leader
• Ensure timely billing and follow-ups for payments

Skills

Client servicing

Digital marketing

Project management

Communication

Job description

Job Descriptions

• Act as the SPOC (Single Point of Contact) for assigned clients
• Coordinate internal teams (graphic design, video, etc.) for optimal resource utilization
• Manage clients digital presence and campaign execution
• Track daily campaign progress and ensure targets are met
• Suggest creative strategies based on current trends and competitive analysis
• Attend client meetings and understand requirements
• Prepare campaign reports, daily work reports, and briefs
• Share regular client feedback with the Team Leader
• Ensure timely billing and follow-ups for payments

What Were Looking For

• 1-8 years of experience in Client Servicing
• Hands-on experience in Digital Marketing / Advertising
• Ability to manage multiple projects in a fast-paced environment
• A mindset to learn, unlearn, experiment, and share knowledge.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.