Client Servicing Executive

Cog Culture; Gurugram District; On-site; INR 400,000 - 800,000; Full time

Benefits offered by this job

Professional growth opportunities

Creative, collaborative environment

Diverse portfolio of brands

Job summary

Cog Culture is seeking a Client Servicing professional to be the primary contact for assigned clients in India. You will oversee campaign execution, manage timelines, ensure client satisfaction and collaborate with creative, strategy and media teams to drive results.

You will build strong client relationships, translate business goals into strategic briefs, and manage multiple accounts with clear communication and effective problem-solving. A dynamic, collaborative workplace awaits.

Qualifications

• 1-3 years of experience in client servicing/account management in an advertising or digital agency.
• Strong project management and organizational skills.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple accounts and deadlines.
• A strategic thinker with a problem-solving attitude.

Responsibilities

• Build and maintain strong client relationships with clear, consistent communication
• Understand clients’ business goals and translate them into strategic briefs
• Manage project timelines, budgets, and deliverables to ensure timely execution
• Collaborate with creative, digital, and media teams to deliver high-quality campaigns
• Present proposals, campaign plans, and performance reports to clients
• Identify growth opportunities within existing accounts
• Resolve issues and provide thoughtful solutions under pressure
• Stay updated on industry trends and competitors to inform client strategies

Skills

Project management

Communication

Multitasking

Strategic thinking

Job description

As a Client Servicing person, you will be the primary point of contact for assigned clients. You’ll oversee campaign execution, manage timelines, ensure client satisfaction, and drive results by collaborating with creative, strategy, and media teams.

Key Responsibilities

• Build and maintain strong client relationships with clear, consistent communication
• Understand clients’ business goals and translate them into strategic briefs
• Manage project timelines, budgets, and deliverables to ensure timely execution
• Collaborate with creative, digital, and media teams to deliver high-quality campaigns
• Present proposals, campaign plans, and performance reports to clients
• Identify growth opportunities within existing accounts
• Resolve issues and provide thoughtful solutions under pressure
• Stay updated on industry trends and competitors to inform client strategies

Qualifications

• 1-3 years of experience in client servicing/account management in an advertising or digital agency
• Strong project management and organizational skills
• Excellent verbal and written communication skills
• Ability to multitask and manage multiple accounts and deadlines
• A strategic thinker with a problem-solving attitude

What We Offer

• A dynamic and creative workplace that values collaboration and innovation
• Opportunities for professional growth and career development
• A chance to work with a diverse portfolio of exciting brands and projects