Client Servicing Manager – Corporate Events

JobItUs; Ahmedabad District; On-site; INR 335,000 - 670,000; Full time

Job summary

JobItUs in Ahmedabad, Gujarat, India seeks a Client Servicing Manager for Corporate Events. You will be the main liaison between clients and internal teams to ensure flawless event execution and alignment with client goals.

You will build lasting relationships, coordinate logistics, prepare proposals, manage budgets, conduct on-site visits, and provide timely, professional communication to clients and vendors.

Qualifications

• 3+ years of experience in client servicing or corporate events
• Proficient in MS Office and PowerPoint
• Excellent communication, interpersonal and organizational skills
• Ability to work independently and collaboratively under deadlines

Responsibilities

• Build and maintain long-lasting relationships with clients
• Communicate with clients via phone, emails, or in-person
• Prepare project/event/stall proposals
• Identify and resolve client requirements and queries
• Maintain detailed records of all client communications
• Respond to client queries professionally and timely
• Assist in hiring and guide team members for events
• Provide clients with project/service information in prescribed format
• Help maintain the company’s image in front of the client
• Attend on-site visits during events
• Draft and negotiate terms in proposals
• Vendor and stakeholder management for events
• Post-event analysis and reporting to assess performance

Skills

MS Office

PowerPoint

Communication

Time management

Organizational skills

Analytical thinking

Customer service

Teamwork

Independence

On-site coordination

Tools

MS Office

PowerPoint

Job description

Client Servicing Manager – Corporate Events

Office Location: Ahmedabad, Gujarat, India

Position Type: Full-Time/On Site

Salary Range: 30,000-60,000/- per month.

Role and Responsibilities

Role Overview

As a Client Servicing Manager, you will be the primary liaison between clients and internal teams, ensuring the seamless execution of corporate events. Your role encompasses understanding client needs, coordinating event logistics, managing budgets, and delivering exceptional experiences that align with client objectives.

• Building and maintaining long-lasting business relationships with clients
• Communicating with clients via phone calls, emails, or in-personregularly
• Preparing project/event/stall proposal
• Identifying and resolving client Requirements and queries as per priority
• Maintaining a detailed and accurate record of all clients’ project details and communicationsin proper format
• Ensuring to respond to client queries in a professional and timely manner
• Assisting in the hiring process and providing necessary guidance to the team members and new recruitsfor event-to-event basis
• Providing clients with relevant information on the project and services offered by the companyin prescribed format
• Helping achieving the best image of the company in front of the client
• Being present and performing on-site visits during the event
• Drafting and negotiating the terms and conditions mentioned in the proposals
• Vendor & Stakeholder Management: Identify and liaise with vendors and suppliers to secure necessary resources for events.
• Negotiate contracts and manage relationships to ensure quality and cost-effectiveness.
• Post-Event Analysis & Reporting: Gather client feedback, analyze event performance, and prepare reports to assess success and identify areas for improvement.

Basic Requirements

• Always Well dressed and presentable
• Familiarity with MS office software and Power Point effectively.
• Excellent communication and interpersonal skills
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Deadline-driven and highly motivated individual
• Ability to maintain a calm composure in stressful situations
• Good listening skills
• Ability to work independently and collaboratively
• Ability to offer excellent customer service

Experience and Expectation

3+ year experience in the similar profile

Should have interest to build career In corporate event industry.