Client Servicing Manager

Tantraa; Dadri, Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Tantraa is seeking an Account Manager - Client Relations/Client Servicing Manager to own end-to-end client relationships for corporate and experiential events. You will be the primary liaison between clients and internal teams, shaping objectives, managing budgets, and ensuring seamless execution.

The role requires strong client-handling, commercial awareness, presentation skills, and coordination across creative, production, and operations.

Qualifications

• Strong ability to create concept-driven, visually compelling pitch presentations and decks.
• Experience in preparing and managing client cost sheets and budgets.
• Proficient in MS Office and creating efficient client-facing documents.
• Excellent verbal and written communication skills.
• Proven ability to coordinate effectively with internal teams and external stakeholders.
• Familiarity with AI-based tools for research, ideation, and presentation support.

Responsibilities

• Managing end-to-end client relationships across multiple corporate event projects.
• Understanding client briefs and translating them into clear creative and execution requirements.
• Creating concept-based, aesthetically strong pitch presentations and decks.
• Preparing and managing client-facing cost sheets, budgets, and commercials.
• Coordinating closely with creative, visualizer, 3D, production, and operations teams.
• Leading client meetings, presentations, reviews, and feedback discussions.
• Managing timelines, approvals, and deliverables to ensure smooth project flow.
• Acting as the central communication point between clients, vendors, and internal stakeholders.

Skills

Concept-driven pitch presentations

Client cost sheets & budgets

MS Office proficiency

Verbal and written communication

Coordination with internal/external

Canva for presentations

Corporate events experience

AI-based research/presentation tools

Tools

Canva

Job description

Role & responsibilities

As an Account Manager - Client Relations/Client Servicing Manager, you will be responsible for managing client relationships end-to-end while acting as the key liaison between clients and internal teams. You will play a critical role in understanding client objectives, shaping event concepts, managing commercials, and ensuring smooth execution of corporate and experiential events.

This role requires strong client-handling skills, commercial awareness, presentation expertise, and seamless coordination to deliver projects that meet creative, operational, and budgetary expectations.

What Youll Work On (Hands-on)

• Managing end-to-end client relationships across multiple corporate event projects
• Understanding client briefs and translating them into clear creative and execution requirements
• Creating concept-based, aesthetically strong pitch presentations and decks
• Preparing and managing client-facing cost sheets, budgets, and commercials
• Coordinating closely with creative, visualizer, 3D, production, and operations teams
• Leading client meetings, presentations, reviews, and feedback discussions
• Managing timelines, approvals, and deliverables to ensure smooth project flow
• Acting as the central communication point between clients, vendors, and internal stakeholders

What Youll Learn

• Strategic management of key client accounts in corporate and experiential events
• Balancing creative vision, budgets, and execution feasibility
• Strengthening presentation, negotiation, and stakeholder management skills
• End-to-end exposure to event planning, production workflows, and on-ground execution
• Working with diverse brands, industries, and event formats

Skills Were Looking For

Must-Have Skills

• Strong ability to create concept-driven, visually compelling pitch presentations and decks
• Experience in preparing and managing client cost sheets and budgets
• Strong working knowledge of MS Office (Excel, PowerPoint, Word)
• Excellent verbal and written communication skills
• Proven ability to coordinate effectively with internal teams and external stakeholders
• Working knowledge of Canva for quick presentations and visual support
• Prior experience in the corporate event / experiential industry is mandatory
• Familiarity with AI-based tools for research, ideation, and presentation support

Good to Have (Not Mandatory)

• Exposure to production cost sheets
• Basic understanding of event production processes