Client Servicing Executive- HR

TASC Outsourcing; Bengaluru; Presencial; INR 700 000 - 1 200 000; Tempo integral

Resumo da oferta

TASC Outsourcing in Bengaluru is seeking an experienced Account Manager to grow and nurture client relationships, understand requirements, and ensure timely delivery. You will identify opportunities to expand services and build stakeholder networks across existing accounts.

Across client mining, marketing campaigns, and operations support, you will map new stakeholders, generate leads, and support proposals and commercial discussions to drive new business within existing accounts.

Qualificações

• 2–5 years of experience in account management and sales in a B2B environment.
• Strong communication and stakeholder management skills.
• Comfortable with both sales and operational responsibilities and lead generation.

Responsabilidades

• Manage day-to-day relationships with existing clients and ensure high levels of client satisfaction.
• Understand client requirements and coordinate internally to ensure timely delivery.
• Identify opportunities to increase business and introduce additional TASC services.
• Build relationships with multiple stakeholders across existing accounts.
• Identify and map new stakeholders within existing client organisations.
• Research and map new companies and potential clients across target sectors.
• Generate new leads through networking, research, referrals, LinkedIn, and outbound campaigns.
• Conduct client meetings, understand requirements, and support proposals and commercial discussions.
• Convert opportunities into new business and achieve assigned sales targets.
• Support onboarding, documentation, invoicing, employee queries, and other operational requirements where needed.
• Coordinate with internal HR, recruitment, finance, and operations teams to resolve client requirements.
• Maintain accurate client and sales information in Salesforce/CRM.

Conhecimentos

Account management

Sales

Stakeholder management

Communication

Lead generation

Research

Networking

Prospecting

Multi-account management

Organizational skills

Ferramentas

Salesforce/CRM

Descrição da oferta de emprego

• Manage day-to-day relationships with existing clients and ensure high levels of client satisfaction.
• Understand client requirements and coordinate internally to ensure timely delivery.
• Identify opportunities to increase business and introduce additional TASC services.
• Build relationships with multiple stakeholders across existing accounts.

Client Mining & Business Development

• Identify and map new stakeholders within existing client organisations.
• Research and map new companies and potential clients across target sectors.
• Generate new leads through networking, research, referrals, LinkedIn, and outbound campaigns.
• Conduct client meetings, understand requirements, and support proposals and commercial discussions.
• Convert opportunities into new business and achieve assigned sales targets.

Marketing & Campaigns

• Support and execute targeted client outreach and marketing campaigns.
• Work with the marketing team to develop account-specific campaigns and lead-generation initiatives.
• Track campaign responses and follow up with prospective clients.

Operations & Account Support

• Support onboarding, documentation, invoicing, employee queries, and other operational requirements where needed.
• Coordinate with internal HR, recruitment, finance, and operations teams to resolve client requirements.
• Maintain accurate client and sales information in Salesforce/CRM.

Requirements

• 2–5 years of experience in account management and sales in recruitment, staffing, outsourcing, insurance, consulting or a related B2B environment.
• Strong communication and stakeholder management skills.
• Comfortable with both sales and operational responsibilities.
• Strong research, networking, and lead-generation skills.
• Ability to identify decision-makers and map organisations effectively.
• Commercially driven with a proactive approach to business development.
• Strong organisational skills and ability to manage multiple accounts and priorities.