Client Servicing Executive

INK IN CAPS; Mumbai Suburban; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Opportunity to work with cutting-edge technology in experiential marketing.

Collaborative and innovative work environment.

Job summary

INK IN CAPS seeks a dynamic Client Servicing Executive in Mumbai to manage client relationships and oversee project execution. The role requires strong communication skills, a creative mindset, and the ability to deliver customized solutions while ensuring client satisfaction. Candidates should possess a Bachelor’s degree and relevant experience, thriving in teams while driving business growth.

Qualifications

• 1–2 years in client servicing, account management, or project coordination.
• Preferred experience in a MarTech or experiential marketing environment.
• Ability to manage multiple projects and outreach initiatives.

Responsibilities

• Act as central point of contact between clients and internal teams.
• Develop and deliver impactful presentations based on client needs.
• Identify growth opportunities within existing accounts.

Skills

Communication

Presentation

Interpersonal Skills

Organizational Skills

Multitasking

Education

Bachelor’s degree in Marketing, Business Administration, or related field

Tools

Project management tools (e.g., Notion)

Microsoft Office Suite

Job description

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Human Resources Executive at INK IN CAPS

Job Summary:

Ink In Caps seeks a dynamic and results-driven Client Servicing Executive to manage client

relationships, oversee project execution, and drive business growth through impactful

presentations and outreach. The ideal candidate will be a strong communicator with a creative

mindset, capable of understanding client needs, presenting solutions effectively, and ensuring

client satisfaction.

Key Responsibilities:

Client Relationship Management:

● Act as the central point of contact between clients and internal teams, facilitating

seamless communication and fostering strong, collaborative relationships.

● Understand and analyze client requirements to deliver customized solutions.

● Provide proactive support, addressing client queries and ensuring client satisfaction

throughout the project lifecycle.

Project Management:

● Collaborate with cross-functional teams (designers, developers, strategists) to execute

projects within deadlines and budgets.

● Monitor project progress and maintain detailed reports for both internal and client use.

● Identify and resolve potential project roadblocks efficiently.

Presentation and Outreach:

● Develop compelling presentations tailored to client needs, showcasing company

capabilities and project proposals.

● Conduct impactful pitch meetings to secure new business and upsell/cross-sell services

● Create outreach plans to target potential clients and expand the company’s client base.

Strategic Account Management:

● Identify growth opportunities within existing accounts, through innovative ideas.

● Work closely with the sales and strategy teams to align client objectives with business

goals.

● Conduct post-project reviews with clients to gather feedback and identify opportunities

for improvement.

Required Skills and Qualifications:

● Bachelor’s degree in Marketing, Business Administration, or a related field.

● 1–2 years of experience in client servicing, account management, or project

coordination, preferably in a MarTech or experiential marketing environment.

● Exceptional communication, presentation, and interpersonal skills.

● Proven experience in developing and delivering impactful presentations.

● Strong organizational and multitasking skills with the ability to manage multiple projects

and outreach initiatives simultaneously.

● Proficiency in project management tools (e.g., Notion) and Microsoft Office Suite (Word,

Excel, PowerPoint, Keynote).

Perks and Benefits:

● Opportunity to work with cutting-edge technology in experiential marketing.

● Collaborative and innovative work environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Technology, Information and Media

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