Client Servicing Executive

All About Ideas Solutions Private Limited; Mumbai; In loco; INR 300.000 - 600.000; Tempo pieno

Descrizione del lavoro

All About Ideas Solutions Private Limited in Mumbai seeks a Client Servicing - Account Executive with 1–2 years of experience. You will be the day-to-day client contact, coordinating meetings, briefs, and timelines with the internal team.

Experience in advertising/design agencies is an added advantage. Proficiency in English and strong client servicing skills are essential for building lasting relationships and delivering campaigns on schedule.

Competenze

• 1–2 years of experience in client servicing or account handling.
• Advertising/design agency background is an added advantage.
• Strong command of written and spoken English.

Mansioni

• Serve as the daily client contact and liaise between client and internal team.
• Meet with clients to discuss design requirements and timelines.
• Articulate briefs for internal teams and coordinate plans.

Conoscenze

Client liaison

Meeting coordination

Brief writing

Campaign presentation

Relationship management

Billing & invoicing

Industry research

Descrizione del lavoro

All About Ideas Solutions Private Limited is a Marketing & Creative Advertising Agency based in Mumbai. We are looking for a Client Servicing - Account Executive.

This is for a permanent, full-time, on-rolls profile.

Experience: 1-2 years

Advertising/Design Agency experience will be an added advantage.

• Serve as a day-to-day point of client contact: Liaise with, arrange and attend meetings and act as the link between, the client and the internal team
• Meet and liaise with clients to discuss and identify their daily/weekly/monthly design requirements
• Understanding client goals/objectives, needs and requirements
• Articulating and writing briefs for internal teams
• Work jointly with internal team to draw-out plan & timelines that meets the client’s brief
• Present (alongside agency colleagues particularly the account manager) the campaign ideas, designs and budget to the client and manage & co-ordinate for approvals
• Maintaining healthy relationships & rapport with clients
• Responding to client inquiries in a timely and professional manner
• To ensure that the solution being presented to the client meets/exceed expectations
• Coordinate with internal teams to ensure timely fulfilment of services
• Maintain trackers, reports for client interaction
• Collect feedback and resolve client complaints
• Research and prepare client presentations, reports
• Research on industry & competitor trends to apply best practices to client portfolio
• Research and updates on emerging marketing & design trends and best practices
• Monitor the effectiveness of campaigns, creatives and make monthly reports
• Handle billing, invoice clients, and write client reports

Desired Candidate Profile

• Understanding of print media, digital marketing including social media, display advertising, email marketing will be an added advantage
• Proficiency in spoken and written English, presentation skills and client servicing skills