Client Servicing Executive

TCT Strategic Branding; Mumbai Suburban; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading branding firm in Mumbai is looking for a Client Servicing Executive to manage client relationships and ensure top-tier customer service. The role involves presentations, overseeing account management, and resolving client issues. The ideal candidate has strong communication skills and a background in marketing or business. Experience in the branding or marketing industry is a plus.

Qualifications

• Proven skills in Client Services and Client Relations.
• Experience in delivering engaging presentations.
• Strong account management experience.

Responsibilities

• Manage client relationships effectively.
• Deliver impactful presentations to clients.
• Coordinate with internal teams for client satisfaction.

Skills

Client Services

Client Relations

Presentation Skills

Customer Service

Account Management

Communication Skills

Interpersonal Skills

Fast-paced Environment Management

Education

Bachelor's degree in Marketing or Business Administration

Job description

Overview

TCT Strategic Branding represents the integration of marketing, technology, and consumers, forming the foundation of our approach. We collaborate with our talent and clients, who we view as partners, creating a dynamic ecosystem. Our team consists of thinkers, dreamers, and doers, leveraging well-researched insights to provide comprehensive business and marketing solutions. We drive change with strategic ideas, purposeful creatives, digital architects, and intelligent storytelling.

Role Description

This is a full-time on-site role for a Client Servicing Executive, located in Mumbai. The Client Servicing Executive will be responsible for managing client relationships, delivering presentations, overseeing account management, and providing top-notch customer service. The role includes resolving client issues, understanding client needs, and coordinating with internal teams to ensure client satisfaction.

Qualifications

• Skills in Client Services and Client Relations
• Proficiency in delivering Presentations and handling Customer Service
• Experience in Account Management
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple clients
• Experience in the branding or marketing industry is a plus
• Bachelor's degree in Marketing, Business Administration, or related field