Require a Client Servicing in Mumbai

TestHiring; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

TestHiring, a smart online candidate evaluation platform, is hiring an Account Manager in Mumbai to cultivate high-value client relationships and ensure alignment with client goals. You will collaborate with internal teams to deliver tailored solutions, identify upsell opportunities, and drive revenue growth while monitoring performance with data-driven insights.

The role requires 4+ years in client relationship and account management, strong communication and negotiation skills, and proficiency

Qualifications

• 4+ years in client relationship and account management.
• Proven track record of managing key accounts and achieving revenue targets.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Excellent communication and presentation abilities.
• Proficiency in CRM tools and data-driven decision-making.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Cultivate and manage high-value client relationships through proactive communication.
• Serve as the primary contact for assigned accounts, ensuring alignment with client goals and expectations.
• Identify upsell and cross-sell opportunities to drive revenue growth and account expansion.
• Collaborate with internal teams to deliver tailored solutions and resolve client issues efficiently.
• Monitor client performance and satisfaction, providing regular insights and recommendations.
• Develop and execute account growth strategies in alignment with company objectives.

Skills

Interpersonal skills

Negotiation

Conflict resolution

Communication

Presentation

Tools

CRM tools

Job description

TestHiring is a smart online candidate evaluation platform designed for recruiters, HR teams, and hiring managers seeking efficiency, fairness, and accuracy in their hiring. With early screening via automated ranking and unbiased scoring, TestHiring helps identify top talent in less time

Join us at TestHiring to revolutionize how your hiring works—faster, fairer, and more cost-effective. Discover more on our Product, Features, and Resources pages, or explore our Blog for insights on skills-based recruitment.

Job Description

• Cultivate and manage high-value client relationships through consistent, proactive communication
  
• Serve as the primary point of contact for assigned accounts, ensuring alignment with client goals and expectations
  
• Identify upsell and cross-sell opportunities to drive revenue growth and account expansion
  
• Collaborate with internal teams to deliver tailored solutions and resolve client issues efficiently
  
• Monitor client performance and satisfaction, providing regular insights and recommendations
  
• Develop and execute account growth strategies in alignment with company objectives
  

Requirements

4+ years in client relationship and account management

• Proven track record of managing key accounts and achieving revenue targets
  
• Strong interpersonal, negotiation, and conflict resolution skills
  
• Excellent communication and presentation abilities
  
• Proficiency in CRM tools and data-driven decision-making
  
• Ability to manage multiple priorities in a fast-paced environment