Client Servicing Executive

Jain International Trade Organisation - India; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Presidential Group in Mumbai is seeking a Mid-Level Client Relations Executive to manage key client relationships, answer inquiries, and provide product information.

You will collaborate with internal teams to meet client needs and identify opportunities to upsell or cross-sell products, contributing to revenue growth. This onsite role requires proactive communication and client-focused problem solving.

Qualifications

• Experience in managing client relationships and delivering exceptional service.
• Ability to respond to client inquiries and resolve issues promptly.
• Provide accurate product information and collaborate with teams to meet client needs.
• Identify opportunities to upsell or cross-sell products.

Responsibilities

• Manages client relationships and provides exceptional customer service.
• Responds to client inquiries, resolves issues, and provides product information.
• Collaborates with internal teams to ensure client needs are met.
• Identifies opportunities to upsell or cross-sell products.

Skills

Client relationships

Customer service

Issue resolution

Product information

Internal collaboration

Upselling/Cross-selling

Job description

Presidential Group • Mumbai • Posted about 23 hours ago • Updated about 23 hours ago

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: MidLevel

Travel Requirements:

Skills:

- Manages client relationships and provides exceptional customer service.- Responds to client inquiries, resolves issues, and provides product information.- Collaborates with internal teams to ensure client needs are met.- Identifies opportunities to upsell or cross-sell products.

Responsibilities

- Manages client relationships and provides exceptional customer service.- Responds to client inquiries, resolves issues, and provides product information.- Collaborates with internal teams to ensure client needs are met.- Identifies opportunities to upsell or cross-sell products.