Client Service Executive

Creativeland Advertising; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Creativeland Advertising in Mumbai is seeking a Client Servicing professional to bridge clients and creative teams for impactful campaigns. You will manage day-to-day client relationships across mainline and digital campaigns, translating briefs into actionable plans while coordinating with cross-functional teams to deliver on time and to spec.

Ideal candidates bring 2–5 years of experience in an ad agency, strong communication and project management skills, and thrive in a fast-paced, creative

Qualifications

• 2–5 years of client servicing/account management experience in an ad agency.
• Strong understanding of mainline and digital advertising.
• Excellent communication, presentation, and project management skills.
• Ability to manage multiple projects and stakeholders simultaneously.
• Proactive, solution-oriented client-facing approach.

Responsibilities

• Manage day-to-day client relationships and communication.
• Understand briefs and translate into clear internal briefs.
• Coordinate with creative, strategy, digital, production, and other teams.
• Manage timelines, deliverables, and campaign execution end-to-end.
• Handle mainline and digital campaigns across multiple brand touchpoints.
• Present ideas and work to clients and incorporate feedback effectively.
• Identify opportunities to strengthen client relationships and grow accounts.

Skills

Client servicing

Account management

Mainline advertising

Digital advertising

Communication skills

Presentation skills

Project management

Stakeholder management

Proactive problem-solving

Job description

Locations: Vikhroli / Andheri West, Mumbai

Were looking for a Client Servicing professional who enjoys working closely with clients and creative teams to deliver impactful mainline and digital campaigns.

What youll do:

• Manage day-to-day client relationships and communication.
• Understand client briefs and translate them into clear internal briefs.
• Coordinate with creative, strategy, digital, production, and other teams.
• Manage timelines, deliverables, and campaign execution end-to-end.
• Handle mainline and digital campaigns across multiple brand touchpoints.
• Present ideas and work to clients and incorporate feedback effectively.
• Identify opportunities to strengthen client relationships and grow accounts.

What were looking for:

• 2–5 years of experience in client servicing/account management within an advertising agency.
• Strong understanding of mainline + digital advertising.
• Excellent communication, presentation, and project management skills.
• Ability to manage multiple projects and stakeholders simultaneously.
• Strong client-facing skills with a proactive and solution-oriented approach.
• Someone who can thrive in a fast-paced, creative environment.