Client Servicing Executive

JITO; Mumbai; On-site; INR 450,000 - 600,000; Full time

Job summary

Presidential Group in Mumbai is seeking a Mid-Level Client Relations Specialist to manage client relationships and provide top-tier customer service onsite. The role focuses on addressing inquiries, resolving issues, and sharing product information to ensure client satisfaction.

This onsite position emphasizes collaboration with internal teams and identifying upsell or cross-sell opportunities to grow client value and revenue.

Responsibilities

• Manages client relationships and provides exceptional customer service.
• Responds to client inquiries, resolves issues, and provides product information.
• Collaborates with internal teams to ensure client needs are met.
• Identifies opportunities to upsell or cross-sell products.

Skills

Client relationship management

Customer service

Issue resolution

Product knowledge

Upselling

Cross-selling

Job description

Presidential Group • Mumbai • Posted about 23 hours ago • Updated about 23 hours ago

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: MidLevel

Travel Requirements:

Skills:

- Manages client relationships and provides exceptional customer service.- Responds to client inquiries, resolves issues, and provides product information.- Collaborates with internal teams to ensure client needs are met.- Identifies opportunities to upsell or cross-sell products.

Responsibilities

- Manages client relationships and provides exceptional customer service.- Responds to client inquiries, resolves issues, and provides product information.- Collaborates with internal teams to ensure client needs are met.- Identifies opportunities to upsell or cross-sell products.