Client Servicing Executive

8 Bit Media; Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

At 8 Bit Media in Mumbai, we seek a dynamic Client Servicing Executive with 1–3 years of hands-on experience to work with our Account Director, managing multiple brands and campaigns.

You will ensure seamless execution, insightful reporting, and proactive client communication, while leveraging AI tools and social platforms to optimize campaigns and collaborate with creative, strategy, and operations teams.

Qualifications

• 1–3 years of client servicing experience.
• Analytical, proactive and highly organized.
• Hands-on with social media tools, analytics, and AI automation.
• Excellent communication and presentation skills.

Responsibilities

• Serve as the primary point of contact for assigned clients across multiple brands.
• Understand client goals, campaigns and KPIs, translating them into deliverables.
• Manage daily client communications and project timelines for smooth execution.
• Develop insightful reports using analytics tools; propose data-driven optimizations.
• Collaborate with creative, social media and strategy teams to deliver campaigns.
• Leverage AI tools to automate routine processes and enhance workflow efficiency.
• Prepare and deliver compelling client presentations, pitches and status updates.
• Monitor social media campaigns, analyze trends, engagement and ROI.
• Identify opportunities for upselling and growth within existing accounts.
• Stay updated on industry trends and emerging technologies.

Skills

Analytical

Proactive

Organized

Social media tools

AI automation

Communication & presentation

Initiative

Job description

We are looking for a dynamic, tech-savvy, and hands-on Client Servicing Executive with 1–3 years of experience. You will work closely with our Account Director, managing multiple brands, campaigns, and client relationships. Your role is critical in ensuring seamless execution, insightful reporting, and proactive client communication.

Job Description

We are looking for a dynamic, tech-savvy, and hands-on Client Servicing Executive with 1–3 years of experience. You will work closely with our Account Director, managing multiple brands, campaigns, and client relationships. Your role is critical in ensuring seamless execution, insightful reporting, and proactive client communication.

The ideal candidate is smart, analytical, and confident using AI tools and social media platforms to optimize campaigns and automate processes. You know how to turn insights into actionable strategies, create compelling presentations, and work collaboratively with creative, strategy, and operations teams.

About Us

At 8 Bit Media, we believe creativity meets strategy. We are a dynamic, full-service agency working with some of the most exciting brands across industries. Our teams are lean, smart, and empowered by technology and AI, delivering cutting-edge solutions that drive real business impact. If you thrive in a fast-paced, innovative environment and want to shape the future of brand communication, this is the place for you.

Job Requirements

You should be

• Analytical, proactive, and highly organized.
• Comfortable working in a fast-paced, multi-tasking environment.
• Hands-on with social media tools, analytics platforms, and AI-powered automation.
• Confident in communication, presentation, and client interactions.
• Curious, eager to learn, and not afraid to take initiative.
  

Key Responsibilities

• Serve as the primary point of contact for assigned clients across multiple brands.
• Understand client business goals, campaigns, and KPIs, translating them into actionable agency deliverables.
• Manage daily client communications and project timelines, ensuring smooth campaign execution.
• Develop and maintain insightful reports using analytics tools; propose data-driven optimizations.
• Collaborate with creative, social media, and strategy teams to deliver impactful campaigns.
• Leverage AI tools to automate routine processes, generate insights, and enhance workflow efficiency.
• Prepare and deliver compelling client presentations, pitches, and status updates.
• Monitor social media channels and campaigns, analyzing trends, engagement, and ROI.
• Identify opportunities for upselling and growth within existing client accounts.
• Stay updated on industry trends, social media innovations, and emerging technologies.
  

What We Offer

• A collaborative and supportive work environment led by an experienced team.
• Exposure to multiple high-profile brands and innovative campaigns.
• Opportunity to work hands-on with AI, automation tools, and the latest digital platforms.
• Fast-track learning in client servicing, strategy, and analytics.
• Competitive compensation and performance-based rewards.
• Freedom to innovate and bring creative solutions to the table.