Client Servicing Executive

Beyondwork Ventures; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Beyondwork Ventures Private Limited in Bengaluru seeks a Client Servicing Executive to be the main liaison with clients, translate briefs for internal teams, and ensure every project is delivered on time, within budget, and to a high standard.

This role suits someone who enjoys building client relationships, stays organized under pressure, and takes ownership of the client experience from first conversation to final feedback.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Event Management, Mass Communication, or related field.
• 0–3 years of experience in client servicing or account management, preferably in events or hospitality.
• Excellent verbal and written English; proficiency in Kannada/Hindi is a plus.

Responsibilities

• Act as the primary point of contact for assigned clients, handling day-to-day communication and requests.
• Understand client objectives, budgets, and translate them into detailed briefs for the planning, creative, and operations teams.
• Prepare and present proposals, quotations, and presentations in coordination with internal teams.
• Track project timelines, deliverables, and approvals, and keep clients updated at every stage.
• Coordinate with internal teams and vendors to ensure smooth execution of events and experiences.
• Be present on-ground at key events to manage client relationships and address concerns in real time.
• Handle client feedback, escalations, and change requests professionally and promptly.
• Manage billing coordination, including estimates, purchase orders, invoices, and follow-ups on payments.
• Maintain accurate client records, meeting notes, and project documentation.
• Identify opportunities to grow existing accounts through repeat business and upselling.

Skills

Communication skills

Presentation skills

Negotiation skills

Google Workspace

Education

Bachelor's degree

Tools

Gmail

Slides/PowerPoint

Sheets/Excel

Job description

Job Opening: Client Servicing Executive

Company: Beyondwork Ventures Private Limited
Location: Bengaluru
Employment Type: Full-time
Experience: 0 - 3 years in client servicing, account management, or events

About Beyondwork

Beyondwork Ventures Pvt. Ltd. is building niche brands in the events, experiences, and marketing industry. Through our brands and services, we create meaningful experiences that connect people and brands.

Guided by our philosophy, People First. Purpose Always, we are building a passionate team that thrives on creativity, collaboration, and excellence.

About the Role

As a Client Servicing Executive, you'll be the main point of contact between Beyondwork and our clients. You'll understand what each client needs, turn their briefs into clear plans for our internal teams, and make sure every project is delivered on time, within budget, and to a high standard. This role suits someone who enjoys building relationships, stays organised under pressure, and takes ownership of the client experience from first conversation to final feedback.

Key Responsibilities

• Act as the primary point of contact for assigned clients, handling day-to-day communication and requests.

• Understand client objectives, budgets, and expectations, and translate them into detailed briefs for the planning, creative, and operations teams.

• Prepare and present proposals, quotations, and presentations in coordination with internal teams.

• Track project timelines, deliverables, and approvals, and keep clients updated at every stage.

• Coordinate with internal teams and vendors to ensure smooth execution of events and experiences.

• Be present on-ground at key events to manage client relationships and address concerns in real time.

• Handle client feedback, escalations, and change requests professionally and promptly.

• Manage billing coordination, including estimates, purchase orders, invoices, and follow-ups on payments.

• Maintain accurate client records, meeting notes, and project documentation.

• Identify opportunities to grow existing accounts through repeat business and upselling.

What We’re Looking For

• A bachelor’s degree in Business Administration, Marketing, Event Management, Mass Communication, or a related field.

• 0 to 3 years of experience in client servicing or account management, ideally in events, experiential marketing, advertising, or hospitality.

• Excellent verbal and written communication in English; proficiency in [Kannada / Hindi / other regional language] is a plus.

• Strong presentation and negotiation skills, with the confidence to manage senior client stakeholders.

• Ability to juggle multiple clients and projects without losing track of details.

• Proficiency in Google Workspace (especially Gmail, Slides/PowerPoint and Sheets/Excel).

• A calm, solution-oriented approach when things change at the last minute.

• Willingness to work flexible hours, including evenings and weekends during events, and to travel as required.

What We Offer

• The chance to manage relationships with a varied portfolio of clients.

• Exposure to the full lifecycle of events and experiences, from pitch to execution.

• A collaborative team environment with room to take ownership early.

• Clear growth path into senior account and client leadership roles.

Beyondwork is an equal opportunity employer and welcomes applicants from all backgrounds.