Client Services Manager - Mobile Marketing

AdCounty Media India Ltd.; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

A dynamic mobile marketing agency is looking for a Client Services Manager to optimize mobile marketing campaigns and manage client relationships in Gurugram. Candidates should have a bachelor's degree and 2–5 years of experience in client servicing or account management. Successful applicants will demonstrate strong communication and analytical skills, along with a proactive attitude. This position offers full-time employment in a fast-paced environment.

Qualifications

• 2–5 years of experience in client servicing/account management within mobile or performance marketing.
• Strong understanding of CPI, CPA, CPM, and Affiliate Marketing models.
• Excellent communication, presentation, and analytical skills.
• Excellent communication, presentation, and analytical skills.
• Proficiency in Excel and campaign tracking tools (AppsFlyer, Adjust, Branch, etc.).
• Ability to multitask and work in a fast-paced environment.
• A proactive, problem-solving attitude with strong ownership.

Responsibilities

• Act as the primary point of contact for clients and manage day-to-day communication.
• Understand client objectives and deliver performance-driven mobile marketing solutions.
• Coordinate with campaign, ad operations, and publisher teams for campaign execution.
• Monitor, analyze, and optimize campaign performance to achieve client KPIs.
• Prepare reports, insights, and recommendations for ongoing and upcoming campaigns.
• Maintain strong client relationships through regular updates, meetings, and performance reviews.
• Handle billing, invoices, and payment follow-ups in coordination with the finance team.
• Identify opportunities for campaign growth and upselling additional services.

Skills

Campaign execution

CPI

Campaign tracking

Mobile marketing

Education

Bachelor’s degree in Marketing, Business, or related field

Tools

Excel

AppsFlyer

Adjust

Branch

Job description

Client Services Manager - Mobile Marketing

Location: Gurugram, Haryana, India.

AdCounty Media India Ltd. provided pay range

This range is provided by AdCounty Media India Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are looking for a proactive and client-focused professional to join our Mobile Marketing team. The ideal candidate should have experience in managing advertiser relationships, optimizing campaigns, and ensuring smooth delivery and performance across mobile marketing channels.

Key Responsibilities

• Act as the primary point of contact for clients and manage day-to-day communication.
• Understand client objectives and deliver performance-driven mobile marketing solutions.
• Coordinate internally with the campaign, ad operations, and publisher teams to ensure timely and quality campaign execution.
• Monitor, analyze, and optimize campaign performance to achieve client KPIs.
• Prepare reports, insights, and recommendations for ongoing and upcoming campaigns.
• Maintain strong client relationships through regular updates, meetings, and performance reviews.
• Handle billing, invoices, and payment follow-ups in coordination with the finance team.
• Identify opportunities for campaign growth and upselling additional services.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field.
• 2–5 years of experience in client servicing / account management within mobile or performance marketing.
• Strong understanding of CPI, CPA, CPM, and Affiliate Marketing models.
• Excellent communication, presentation, and analytical skills.
• Proficiency in Excel and campaign tracking tools (AppsFlyer, Adjust, Branch, etc.).
• Ability to multitask and work in a fast-paced environment.
• A proactive, problem-solving attitude with strong ownership.

Skills: campaign execution, CPI, campaign tracking, mobile marketing, mobile.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Advertising Services