Client Servicing Manager

Sanket Communications Pvt Ltd; Delhi; On-site; INR 446,000 - 670,000; Full time

Benefits offered by this job

Cell phone reimbursement

Health insurance

Paid sick time

Provident Fund

Job summary

Sanket Communications Pvt Ltd in Delhi is seeking a dynamic Client Servicing professional with 3–5 years of experience to manage key client relationships in advertising and integrated marketing. You will act as the main liaison between the agency and clients, ensuring seamless communication, timely campaign execution, and delivery of high-quality work that meets client expectations.

The role requires excellent communication, strategic thinking, and the ability to coordinate creative, media,

Qualifications

• Bachelor's degree in Mass Communication, Marketing, Advertising, or related field.
• 3 to 5 years of experience in Client Servicing role within an Advertising/ Digital/ Creative agency.
• Strong understanding of ATL, BTL, and digital marketing practices.
• Excellent communication, presentation, and interpersonal skills.
• Ability to multitask and manage multiple accounts simultaneously.
• Proficiency in MS Office (Word, Excel, PowerPoint) is a plus.

Responsibilities

• Build and maintain strong client relationships; serve as the primary point of contact for assigned clients.
• Understand client business, brand objectives, and industry trends to offer strategic solutions.
• Coordinate with internal teams (creative, media, digital, production) to ensure smooth execution of campaigns and projects.
• Prepare and present campaign proposals, creative briefs, and timelines to clients.
• Handle project budgeting, invoicing, and tracking deliverables against deadlines.
• Ensure timely feedback loops and approval processes.
• Proactively identify upselling or cross-selling opportunities to grow client accounts.
• Resolve client concerns effectively and maintain high levels of client satisfaction.

Job description

Job Title: Client Servicing

Location: Delhi

Department: Client Servicing

Experience Required: 3-5 Years

Job Summary:

We are looking for a dynamic and result-oriented Client Servicing to join our Delhi team. The ideal candidate will have minimum 3 years of experience in managing key client relationships in the advertising and integrated marketing space. You will act as the main liaison between the agency and clients, ensuring seamless communication, timely execution of campaigns, and delivery of high-quality work that meets client expectations.

Key Responsibilities:

• Build and maintain strong client relationships; serve as the primary point of contact for assigned clients.
• Understand client business, brand objectives, and industry trends to offer strategic solutions.
• Coordinate with internal teams (creative, media, digital, production) to ensure smooth execution of campaigns and projects.
• Prepare and present campaign proposals, creative briefs, and timelines to clients.
• Handle project budgeting, invoicing, and tracking deliverables against deadlines.
• Ensure timely feedback loops and approval processes.
• Proactively identify upselling or cross-selling opportunities to grow client accounts.
• Resolve client concerns effectively and maintain high levels of client satisfaction.

Key Requirements:

• Bachelor's degree in mass communication, Marketing, Advertising, or related field.
• 3 to 5 years of experience in Client Servicing role within an Advertising/ Digital/ Creative agency.
• Strong understanding of ATL, BTL, and digital marketing practices.
• Excellent communication, presentation, and interpersonal skills.
• Ability to multitask and manage multiple accounts simultaneously.
• Proficiency in MS Office (Word, Excel, PowerPoint) is a plus.

What We Offer:

• Opportunity to work with leading brands across industries.
• Dynamic and collaborative work environment.
• Growth path into senior account management or strategic planning roles.
• Competitive salary based on experience and performance

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person