Client Service Associate Job in Mumbai at Next Labs

CollegeSearch; Mumbai; On-site; INR 300,000 - 360,000; Full time

Benefits offered by this job

5 days a week

Free snacks

Health insurance

Informal dress code

Job summary

Next Labs in Mumbai is seeking a Client Service Associate to handle client inquiries, identify needs, and support campaign execution. You will work with internal teams and clients, using tools like App Annie and Google Analytics to research keywords and present data-driven updates.

The role emphasizes collaboration, precise communication in English, and preparation for client meetings. 4 openings indicate strong team setup and growth opportunities.

Qualifications

• Proficiency in English (spoken and written).
• Strong MS-Office skills and ability to manage documents.
• Experience in project management and report writing.
• Knowledge of digital marketing concepts and campaigns.

Responsibilities

• Respond to client inquiries promptly and accurately.
• Identify client needs and provide suitable solutions.
• Coordinate with stakeholders to ensure timely campaign execution.
• Conduct keyword research with tools like App Annie and Mobile Action and justify selections with data.
• Collaborate with account managers and internal teams for timely campaign delivery.
• Prepare and participate in client-facing meetings.
• Create progress summaries using data representations in Google Workspace.

Skills

English Proficiency (Spoken)

English Proficiency (Written)

MS-Office

Project Management

Digital Marketing

Report Writing

Tools

App Annie

Mobile Action

Slack

Trello

G Suite

Google Play Console

Google Analytics

App Store Connect

Job description

# Client Service Associate Job in Mumbai at Next LabsNext Labs1 yearsfull timeINR 300000-360000 /year28 October, 2026### About the JobKey Responsibilities: 1. Responding to client inquiries and requests in a timely and accurate manner 2. Assisting clients with identifying their needs and providing solutions 3. Interacting with internal and external stakeholders to ensure successful professional relationships 4. Using tools such as App Annie and Mobile Action to conduct keyword research and justify your selection with data 5. Collaborating with account managers & internal teams to ensure 100% timely executions of campaigns 6. Working actively to prepare & participate in the client-facing meeting 7. Creating convincing progress summaries with the help of data representation using Google Workspace 8. Using tools like Slack, Trello, G Suite, Google Play Console, Google Analytics, App Store Connect, App Annie, Mobile Action, etc.### Number of Openings4 openings### Perks of this Jobs5 days a weekFree snacksHealth insuranceInformal dress code### SkillsEnglish Proficiency (Spoken), English Proficiency (Written), MS-Office, Project Management, Digital Marketing, Report Writing