Customer Relationship Management Manager

Kreative Events; Chandigarh; On-site; INR 450,000 - 700,000; Full time

Benefits offered by this job

Collaborative environment

Growth opportunities

Opportunity with growing events co.

Job summary

Kreative Events in Chandigarh is seeking a confident Client Relationship Manager to handle client communications, build lasting relationships, and coordinate day-to-day office activities.

You will manage meetings, follow-ups, and support internal teams to ensure smooth client servicing, welcome visitors, and maintain records with a proactive, organized approach. This on-site role offers growth opportunities in a growing events company and a professional work environment.

Qualifications

• 3–4 years of experience in Client Relationship, Customer Service, Office Coordination, Administration, or a similar role.
• Excellent verbal and written communication skills.
• Confident and professional personality.
• Strong relationship-building and interpersonal skills.
• Good organizational and multitasking abilities.
• Proactive approach with strong follow-up and coordination skills.
• Comfortable interacting with clients and handling multiple responsibilities.

Responsibilities

• Build and maintain strong relationships with clients and business associates.
• Handle client communication, follow-ups, meetings, and coordination.
• Coordinate with internal teams to ensure smooth client servicing.
• Manage day-to-day office administration and coordination.
• Welcome and assist clients and visitors professionally.
• Maintain records, schedules, and regular follow-ups.
• Handle multiple tasks efficiently and ensure timely completion.
• Support the team in maintaining smooth day-to-day office operations.

Skills

Client relationship

Customer service

Office coordination

Administration

Job description

we are looking for a confident and professional Client Relationship Manager to manage client communication, relationship building, and day-to-day office coordination.

Job Details

• Job Tile : CRM
• Location: Chandigarh
• Experience: 3–4 Years
• Job Type: Full-time, On-site

Key Responsibilities

• Build and maintain strong relationships with clients and business associates.
• Handle client communication, follow-ups, meetings, and coordination.
• Coordinate with internal teams to ensure smooth client servicing.
• Manage day-to-day office administration and coordination.
• Welcome and assist clients and visitors professionally.
• Maintain records, schedules, and regular follow-ups.
• Handle multiple tasks efficiently and ensure timely completion.
• Support the team in maintaining smooth day-to-day office operations.

Requirements

• 3–4 years of experience in Client Relationship, Customer Service, Office Coordination, Administration, or a similar role.
• Excellent verbal and written communication skills.
• Confident and professional personality.
• Strong relationship-building and interpersonal skills.
• Good organizational and multitasking abilities.
• Proactive approach with strong follow-up and coordination skills.
• Comfortable interacting with clients and handling multiple responsibilities.

What We Offer

• Professional and collaborative work environment.
• Opportunity to work with a growing events company.
• Growth opportunities based on performance.