Client Relations Assistant

Syriac Consultancy; Ernakulam; On-site; INR 250,000 - 380,000; Full time

Job summary

Syriac Consultancy Services Pvt Ltd in Kochi Infopark, Kerala, is seeking a Client Relations Assistant to become a key liaison with clients, coordinate projects, and support internal teams. The role operates on a night shift with responsibilities across communication, documentation, and performance tracking.

The successful candidate will manage client interactions, prepare updates, and assist in invoicing while maintaining quality and timeliness.

Qualifications

• 0–2 years of experience in client relations or related field.
• Excellent English communication, written and verbal.
• Strong interpersonal and client-handling skills.
• Proficiency in MS Word, MS Excel, email, and internet browsing.
• Ability to multitask and meet multiple deadlines.
• Bachelor’s degree preferred in Business, Accounting, or related field.

Responsibilities

• Manage client relationships through clear, professional, and timely communication.
• Coordinate tax projects from start to finish, including collecting and following up on required client documents.
• Work closely with the operations team to ensure projects are completed accurately and within deadlines.
• Coordinate the delivery of completed work to clients while maintaining quality and compliance.
• Support and coordinate team members to achieve project deadlines and maintain high levels of client satisfaction.
• Prepare and maintain reports, schedules, trackers, and client updates using MS Word and Excel.
• Conduct internet research and use online tools for client and project-related activities.
• Follow up with clients regarding pending invoices and assist in receivables collection through professional communication and calls.

Skills

Client relations

English communication

Interpersonal skills

MS Word

MS Excel

Multitasking

Organization

Education

Bachelor's degree in Business/Accounting/Management

Tools

MS Word

MS Excel

Email & Internet

Job description

WE ARE HIRING

Job Title: Client Relations Assistant

Experience: 02 Years

Location: Kochi Infopark, Kerala

Working Hours: 8:30 PM – 5:30 AM

Shift: Night Shift

Job Type: Full-Time

About the Company

Syriac CPA Tax & Accounting Services Inc 10900 183rd St, Suite 171-C, Cerritos, CA 90703, USA India Office: Syriac Consultancy Services Pvt Ltd Ground Floor, Thapasya Building, Office No. GB-2, Infopark Phase 1, Kakkanad, Kerala – 682042 www.syriaccpa.com

Our Mission

We are a growing CPA Tax & Accounting firm looking for a highly organized, motivated, and client-focused Client Relations Assistant to join our team. The ideal candidate will act as a key point of contact for clients, coordinate projects efficiently, support internal teams, and ensure timely and professional delivery of services.

Key Responsibilities

• Manage client relationships through clear, professional, and timely communication.
• Coordinate tax projects from start to finish, including collecting and following up on required client documents.
• Work closely with the operations team to ensure projects are completed accurately and within deadlines.
• Coordinate the delivery of completed work to clients while maintaining quality and compliance.
• Support and coordinate team members to achieve project deadlines and maintain high levels of client satisfaction.
• Prepare and maintain reports, schedules, trackers, and client updates using MS Word and Excel.
• Conduct internet research and use online tools for client and project-related activities.
• Follow up with clients regarding pending invoices and assist in receivables collection through professional communication and calls.

Qualifications & Skills

• 0–2 years of experience in client relations, customer service, coordination, administration, or a related field.
• Excellent English communication skills – both written and verbal – are mandatory.
• Strong interpersonal and client-handling skills with a professional approach.
• Proficiency in MS Word, MS Excel, email, and internet browsing.
• Ability to multitask, prioritize responsibilities, and manage multiple deadlines effectively.
• Strong organizational, coordination, and team-management skills.
• Positive attitude with a willingness to learn and take ownership of responsibilities.
• Bachelor’s degree in Business, Accounting, Management, or a related field is preferred.